- Internet Access
- Equipment Available to Rent
- basic troubleshooting for group study rooms & presentation practice room
Location: First floor of the Carothers Library. Through the main entrance, straight ahead to the back of the building.(map)
Contact:Classroom Media Assistance
Lower Level Library (LL4)
email@example.comFor Technology Assitance:
Contact the Learning Commons CMA technician at 401-874-5054.Questions about reservation of work rooms and resources can be directed to:
Access to the Learning Commons will coincide with library operating hours, found here
Media and Technology Assistance Will Be Available:
Monday – Thursday: 9AM – 8PM
Friday: 9AM – 5PM
Saturday: Please see the main CMA office downstairs, in the Lower Level computer lab from 10AM – 4PM for assistance.
Sunday: 4PM – 8PM
NOTE: Hours May Vary During Academic Breaks and Intersessions
Open Area for Student Use
The Learning Commons are staffed by Technology Technicians for student convenience regarding media questions, printing assistance, and equipment use.
Each room has at least one active ethernet port for use with the internet.
The port will be marked with a yellow dot.
There should be an ethernet cable in the rack drawer to use with the port.
If you find one is missing, please call Classroom Media Assistance at 874-4278.
If you are unable to get online using the wired port, or if you prefer, all rooms also have wireless internet access.
If you have not used wireless access in the past, please be sure to test out your laptop before class starts.
Some manufacturers have special programs or settings that control wireless, or your machine may have a physical button that needs to be selected.
If you have never used your laptop on the URI network, you will be asked to download and install and electronic policy key. You probably don’t want to do this during class time as it can be time consuming, so connect your laptop in your office first and get this step out of the way.
To authenticate with the policy site:
– Use your URI eCampus username
– With your Sakai/wireless password.
If you don’t remember this password, please call the URI Help Desk at 401-874-4357.
info & research help
|Tech Student for Equipment Assistance|
Research Librarian for Resource Questions
|URI Students and Faculty can print using their Ram Account. Other patrons can print using a Guest Pass from the kiosk available on main floor of the library near the entrance.|
For additional information about printing, please refer to URI’s Pay for Print article.
black & white printer
There are 2 black-and-white printers located across from the technology assistance desk. The black-and-white printer costs 10 cents per page. Patrons can also scan documents to their emails for 10 centers per page.
How to print:
|X assorted couches and seating|
4 desk pods, each with 6 available work spaces (24 total)
group study rooms
5 group study rooms with a LCD TV, VGA and HDMI inputs, ethernet, power outlets, and a whiteboard (rooms 171-175).
desk for assistance.
presentation practice room
1 presentation practice room with a locked Digital Media rack (access to multimedia projector, BluRay DVD player, and VGA and HDMI inputs) ethernet, power outlets, and a whiteboard (room 170)
Laury Turkalo at Laury@uri.edu
The projector is located in the middle of the classroom on the ceiling.
Do not operate manually– use the switcher located in the black Digital Media rack. (Directions below).
You do not need to turn the projector on. It will turn on automatically when you choose your input source (Video, VGA, HDMI, or BluRay).
Please turn the projector off when done (directions below).
Students can rent equipment at the Circulation Desk
Room Keys for Group Study Rooms and Presentation Practice Room
|Q: The Projector isn’t showing what I want it to, it just has a blue screen, what do I do?|
A: First, make sure that you are using the correct source. If you are trying the display from your laptop, you first have to touch the “VGA Laptop” icon on the screen. If you are trying to use a DVD, push the DVD/VCR button. After the correct source is selected, be sure to send the source to the projectors. If this step is not completed you may see your source on the podium, however that source is not projecting to the classroom. Second, if trying to display a laptop or document camera image, make sure that the VGA cable is securely fastened.
Also, when the projector does not work or there is shifting / overlap, look to see to what the device resolution has been set. If the resolution has not been set to 1024 x 768 @ 60 Hz, reset it.
In Windows, right click on the desktop and select “Properties.” Click on the “Settings” Tab, drag the Screen resolution to 1024 x 768, click “Apply.” Then click on “Advanced.” In the Advanced pane, click on the Monitor tab. Under “Monitor Settings,” pull down the “Screen refresh rate” menu and select “60 Hz.” Click “OK.”
On the Mac, select “System Preferences” from the Apple pull-down menu in the upper left corner of the desktop. Select “Display” from the second line of icons. Select “1024 x 768′ in the left column. Pull down the “Refresh rate” menu on the right of the preference pane and select “60 Hertz.” Click on the red button in the upper left of the open preference pane.
Q: I don’t have sound! Help!
A: Don’t panic! Is the Program Volume set to “Mute”? Try pressing the mute button and see if the sound comes back. Maybe the sound volume itself isn’t high enough. Try turning up the volume using the steps outlines in Audio Adjustment above. Also, make sure that the media source that you are using sound from is that last source that was selected and sent to the projectors.
Q: My DVD isn’t working, how can I get it to play? Help!
A: Make sure that you are using the correct format in the correct player. A Blu Ray DVD will NOT work in a normal DVD player, you have to use the Blu Ray Player. HD DVDs are NOT the same as Blu Ray. They will NOT work in either the Blu Ray player or the regular DVD Player. Otherwise, try cleaning your DVD with a paper towel by making slow circular motions from the center of the DVD outwards. Try playing your DVD again. If that still isn’t working, perhaps you aren’t on the correct setting. Make sure you have pressed the “DVD” or “BLU RAY” icon on the touch screen.
|If you still need assistance, please do not hesitate to ask the Technology Student at the Info & Research Help desk. If no one is available, call Classroom Media Assistance at 874-4278 (located downstairs in the Library in the computer lab.|