FAQs

2013


Students

What is my student ID number?

Your student ID is the nine digit identification number that the University issued you, which can be obtained through e-Campus. For a complete e-Campus guide, please Click Here .

 

Where can I find my student ID number?

Your ID number can be found on the front of your student ID card.  In addition, you can find your student ID number in several other locations.  When you signed up for e-Campus you were asked to print out a page containing your student ID number for your records.  You can also look up your ID number by logging onto e-campus. It is also on your term bill.  Note: New students should refer to their acceptance letter for their student ID number.

 

How can I find out how much I am being charged?

To view your current term bill log onto e-Campus through the URI website.  To do this Click Here.  You will then enter your User ID and Password and click “Sign In”.  Next you will click on “Campus Finances “, then “Term Finances “, then Choose the Appropriate Semester, and then click on “View Account Detail”.  You can now view your itemized term bill.

 

How do I change my Meal Plan?

At selected times throughout the year, meal plans may be changed in person at the Campus Access Office (RM 216, MU) or via the internet prior to the beginning of the semester. Meal plans can no longer be changed after the first Friday of the semester.

 

What is the meal plan refund policy if a student leaves the residence hall or the university before the semester ends?

For a printable copy of our refund policy Click Here.

 

What are the different Meal Plans offered by Dining Services?

For more information please Click Here .

 

Do I have to purchase a Resident Meal Plan?

If you live in a residence hall then you must have a meal plan for both the Fall and Spring semesters, in accordance with the Dining and Housing Contract, which you signed upon arrival.

 

How can I add money to my Ram Account?

The easiest way to add money to your Ram Account is via our webiste, please Click Here.  You may also use one of the four Card Value Centers on campus.  They are located in Butterfield, Hope Commons, and also in the Memorial Union and Library.  These machines are available for use during normal building hours.  These machines accept cash only.  Alternatively, students may stop by the Campus Access Office, located in the Memorial Union, to add funds with Cash, Check, Visa, or Mastercard.

 

Where can my Ram Account be used?

For a listing of all the locations, which accept the Ram Account, please Click Here.

 

What should I do if I lose my ID?

If you lose your student ID card please call the Campus Access Office at (401) 874-2055.  They will be able to place your card on hold.  To obtain a new ID card go to the Campus Access Office.  You will need a photo ID and your student ID number.  The cost for a new ID card is $20.00.

 

I am a new student, where do I go for my ID card?

Once you have registered for classes in the current semester, go to the Campus Access Office for your ID card.  The Campus Acces Office will also provide ID cards during Freshmen Orientation. You will need to bring with you a photo ID (Drivers License, Passport…).

 

Can I let other people use my ID card?

Your URI photo ID, including everything programmed onto your card, is not transferable. Guests may be brought into the dining hall by using a resident meal guest pass or at any of our retail establishments using Dining Dollars as long as the card owner is present. Entrance to Butterfield Dining Hall and Mainfare at Hope Commons by students who are on the Campus Standard, Plus, or Premiere meal plans is validated by both URI photo ID and hand geometry recognition.

 

What is hand geometry recognition; do you take my fingerprints?

No, we do not take your fingerprints. During Freshmen Orientation we will enroll students by “reading” a three-dimensional shape of their hand. Handreaders are located at the entrance of Butterfield Dining Hall and Mainfare at Hope Commons. The handreader will validate your membership in one of our three resident meal plans that allow unlimited visits. This secure method of validation ensures that no one else but you can use your individual meal plan. You must enroll to be able to enter the dining halls and use your resident meal plan. Enrollment can be done at any time at our Campus Access Office in the Memorial Union if you were not able to attend Freshmen Orientation.

 

What if I’m on a special diet, have food allergies, or I’m concerned about my diet?

You may contact our Registered Dietitian by phone: 401 874-4856 or email your questions at: diet@etal.uri.edu .

 

How can I find out what is on the menu? 

Our menus are available in the weekly handouts at Mainfare and Butterfield as well as online by selecting the dining hall from the menu on the left side of this page, you can also access it on your smart phone! Visit web.uri.edu/dining.

 

Can I take food out of the dining halls?

Food may not be taken out of any of our “All you can eat, unlimited visits ” dining halls.  These include Butterfield and Mainfare.


Parents

Where can I find my student’s ID number?

Your student’s ID number can be found on the front of your student’s ID card.  In addition, you can find your student’s ID number in several other locations.  When they signed up for e-Campus they were asked to print out a page containing their Student ID number for their records.  It is also on the term bill.  Note: New students should refer to their acceptance letter for their student ID number.

 

How can I find out how much my son/daughter is being charged?

You must have your Student’s User ID (NOT their ID number) and password to access their account.   If you have their information Click Here to sign in.  You will then enter your student’s User ID (NOT their ID number) and Password and click “Sign In”.  Next you will click on “SA Self Service”, then “Learner Services”, then “Finances”, and then “Account Summary”.  At the next screen you will be asked to choose which semester you would like to view, click on the semester you are interested in viewing.  Then click on “View Account Detail”.  You can now view your student’s itemized term bill.

 

How can I add funds to my daughter’s / son’s Ram Account?

The easiest way to add money to your Ram Account is via our webiste, please Click Here .  Please have your student’s ID number ready.  It is NOT their social security number.  This number can be obtained from the term bill or the front of the student’s ID card.  There is a $25.00 minimum on all Visa and Mastercard transactions.

 

What is the Ram Account?

The Ram Account is an account linked to your student’s ID card.  It is a debit system which can be used at various locations both on and off campus.  You may add as little or as much as you would like, however, please keep in mind that cash cannot be withdrawn from the Ram Account.  The funds are good as long as the student is registered with the university.  Ram Account refunds are only given if the student is leaving or withdrawing from the university, minus a $50.00 service charge.

 

My son / daughter ran out of Dining Dollars on their meal plan, what do I do?

Merely add funds to a Ram Account. Any time a transaction is made and Dining Dollars are no longer available, our retail locations will automatically draw from a student’s Ram Account to complete the transaction.

 

How can I order a birthday cake, cookies, or a special event pastry for my son or daughter? 

If you would like place an order with our catering department they can be contacted at (401) 874-2229.  For general catering information you can also email catering at catering@etal.uri.edu .

 

What if I’m on a special diet, have food allergies, or I’m concerned about my diet?

You may contact our Registered Dietitian by phone: 401 874-4856 or email your questions at: diet@etal.uri.edu .

 

For a printable copy of our refund policy Click Here.

 

Making choices…which meal plan should I choose?

Must I have a Resident Meal Plan?

Yes, if you live in a residence hall with standard or “suite-style” rooms, you have to participate in the meal plan program each semester. This is part of the agreement made with the bond holders of the debt service on the dining halls.

 

What are the differences among the Campus Standard, Campus Plus, and Campus Premiere meal plans?

While these plans all offer unlimited access to Butterfield Dining Hall and Mainfare at Hope Commons from open to close, they differ in the number of guest passes and Dining Dollars that each plan includes.

 

 

What costs are associated with a meal plan?

When paying for a meal plan all costs associated with the operation of Dining Services are included in the fee. Food is not the only item being charged. Costs associated with utilities, insurance, salaries and benefits, repairs, capital improvements as well as paper and cleaning supplies are also included in the meal plan fee.

 

What are hours of operation for Butterfield and Mainfare Dining Halls during the academic semester?

Click here to see our hours of operation.

 

If students have unlimited access to the dining halls, why have Dining Dollars?

Dining Dollars offer flexibility and convenience. Dining Dollars are accepted at URI Dining retail establishments which are open throughout the day and late at night. Products which can be purchased include convenience items, grab-and-go sandwiches, salads, pizza and Starbucks coffee.

Why not just deposit funds into a Ram Account instead of purchasing a meal plan which includes Dining Dollars?

The initial balance of Dining Dollars is included as part of the meal plan price and therefore can be billed along with your tuition. Any applicable grants, scholarship, or loan programs can be applied against the price of the meal plan. There is a 10% discount in the balances of Dining Dollars that are included in the Campus Plus and Campus Premiere Plans . The Ram Account must be funded using cash, check, or credit card directly to the Campus Access Office.

 

When do Dining Dollars expire?

A balance from first semester will carry over to second semester and are valid until the last day of meal service in May of the current academic year. Dining Dollars are non-refundable.

 

If my Dining Dollars balance falls to zero and I have funds in my Ram Account, can I still make purchases at the URI Dining retail establishments?

Yes, if Ram Account funds are available your Dining Dollars account automatically rolls over to Ram Account funds to complete any transaction made at URI Dining retail establishments.

 

Can I use my Dining Dollars at non-Dining retail establishments that accept Ram Account?

No, Dining Dollars cannot be used at non-Dining retail establishments that accept Ram Account only.

 

Can I add more Dining Dollars to my account?

No, you can not add more funds to the Dining Dollars after the original amount has been added at the beginning of the semester when you receive your meal plan. You can however, add RAM Account to supplement the dining dollars at any time.

 

When does the balance in my Ram Account expire?

Ram Account balances transfer from semester to semester, year to year until you graduate or withdraw. Any unused balance can be refunded at that time upon request, less a $50 administrative fee.

 

If I use all of my guest passes, can I buy more?

No. However if you have Dining Dollars or a Ram Account you can pay for a guest at any location. Guest passes included with the meal plan are valid per semester only and will expire on the last day of meal service each semester. Guest passes are nonrefundable.

 

Can I change the plan I already chose?

Yes, please Start Here. Students may change their meal plan by phone, mail or on the web anytime during the summer. Call 874-2055 to receive a new contract. During the first week of classes in September, students are allowed to change meal plans in person. Changes for the Spring semester can then be made beginning in November.

 

What if I want to change my meal plan second semester?

Dining Services has the ability to print a report at the end of the Fall semester which details the date, time, and location of each Dining Dollars transaction. Any student who requests this report may obtain it within 24 hours of the request. By using the information in this report, students can determine whether they should raise or lower their meal plan. Changes can be made beginning in November for the Spring semester.

 


Garrahy or Wiley Halls

I live in an “apartment-style” room with a kitchen at Garrahy or Wiley Hall, do I have to purchase a resident meal plan?

No, we suggest purchasing a Flex Meal Plan. This plan offers a combination of meals and Ram Account. This allows you access to the Dining Hall when you want a prepared meal in addition to a Ram Account balance to purchase items from our convenience store or any participating vendor that accepts the Ram Account. There are three plans you may choose from. The Flex 18 with a $50 Ram Account balance, the Flex 36 with a $100 Ram Account balance, and the Flex 72 with a $200.00 balance. Any unused balance of Ram Account dollars transfers from semester to semester, year to year, until you graduate or withdraw, however a surplus of meals will only carry over from Fall to the following Spring Semester before they expire.

 

Can I use cash for meals at the dining halls?

Yes. Our pay-at-the-door cash prices are $8.00 for breakfast, $11.00 for lunch or brunch and $13.00 for dinner.

 

I live in a”suite-style” room without a kitchen at Garrahy Hall or Wiley Hall, do I have to purchase a resident meal plan?

Yes, a resident meal plan is required.

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