15 Lippitt Road, Kingston, RI 02881 – (401)874-HELP

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Fall 2015 Hours

Regular Hours:
Sunday 12 pm - 6 pm
Monday - Thursday 8 am -9 pm
Friday 8 am- 5 pm
Saturday: 10 am- 4 pm
Please check the calendar for any changes to the regular schedule.

Contact Us

Walk-In: Kingston Library Rm LL19
Phone: (401)874-HELP
General URI Help: 401-874-1000

Problems with wireless?

If you are experiencing problems with wireless connectivity on any of the University of Rhode Island campuses please email


The University of Rhode Island will never ask for your account passwords. If you have received a message asking for your username and password please forward that message to

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The University of Rhode Island Computer and Networking HelpDesk is the one-stop center for all tech-related issues at the university.  We provide support for any issue related to eCampus, Sakai, E-mail, Internet connections, wireless, smartphones and tablets, laptops, desktops, and more.

Secure Wireless

If you are using wireless internet, please make sure you are connected to the URI_Secure connection, rather than URI_Open.  URI_Open is limited and your wireless experience will be far better and safer with URI_Secure.  If you are having trouble connecting to URI_Secure, please contact the helpdesk at 874-HELP.

Fall 2015 Training Topics

Information Technology Services is offering a wide variety of Training Topics for Fall Semester 2015. Some courses are offered as webinars, while others are provided in a classroom for learners who prefer that format. 

The schedule is posted as a link on the Training Page in the ITS wiki and lists date,time, format and presenter for each topic. To assist with scheduling conflicts, topics are presented at least twice per semester.

Please remember to check the schedule often as new topics will be posted and some may be changed.

Schedule link:

Top Issues!

• Usernames and Passwords – call 874-HELP

• Wireless set-up

• Sakai Access

• Email set-up

• Stay Informed

URI + Google!

Click here for information on the new Google Apps for Education for Staff and Faculty, which includes the new Google email account:  (NOTE: Students are already using Google Apps for Education.)

Google Tips and Tricks!

The Google Gooru tweets some of the best ideas and how-to videos for Google Apps.

Everything else!

For a full list of our services, please click here.


Oracle Cluster/ASM Upgrade

Oracle Cluster/ASM Upgrade

Oracle Cluster/ASM Upgrade Oct 10th 2015      10:am to 1 PM Batch processing only will be affected for a limited amount of time

Scheduled Network Maintenence

Scheduled Network Maintenence

Internet redundancy configuration. (Scheduled Network Maintenence) Thursday, 10/1/2015 TIME and DURATION OF MAINTENANCE: 6:00 AM – 7:00 AM

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