The University of Rhode Island Computer and Networking HelpDesk is the one-stop center for all tech-related issues at the university. We provide support for any issue related to eCampus, Sakai, E-mail, Internet connections, wireless, smartphones and tablets, laptops, desktops, and more. For a full list of our services, you may view our service catalog
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Saturday, Dec 6, 2014 9:00am – 9:30am Upgrade the “URI Responsive Theme” for the URI WordPress system AFFECTED USERS/SERVICES: No public access as well as administrative updates to websites on web.uri.edu will be allowed. This does not affect websites on www.uri.edu domain.
Security updates will be applied to all URI Domain controllers on Monday, Nov. 24th, at 6:0 AM All Domain services will be unavailable for about 1/5 hour.
DATES: Tuesday November 18th TIME OF MAINTENANCE: 6am – 7 am Installing security patches, all eCampus resources will be unavailable.
Sakai is currently unavailable. Our Sakai support staff has been notified. UPDATE: 11:20 am: Sakai is available. We apologize for any inconvenience this might have caused.
11/6/2014 6:00am – 7:00am We will be updating routing for VoIP and video to NBC, CCE, and Alton Jones. Users at NBC, CCE, and Alton Jones may experience network instability including VoIP.
The Help Desk will be open 8am-9pm. We will not be able to do password changes because there will be no full time staff on. Staff members will be back Wednesday, November 4th at 8am. Thank you.
eCampus is down. campus wide, as of 12:00 Oct 29. This is an unscheduled outage, and we currently have no information on when it should be back up.
Thursday, 10/23/2014 6am – 7am We will be applying security updates to firewalls. All firewalled networks (VMware, Subnet 3, UCS-TOPSNT, Health Services, Computer Science, Alumni Center, …) may experience connectivity issues during maintenance.
This message is sent on behalf of the Office of Emergency Management, Department of Public Safety October 21, 2014 Be prepared The University will conduct a test of its Emergency Alert System on Tuesday, Oct. 28 at 12 p.m., as part of continuing efforts to improve our emergency notification system. For this test, all faculty, […]
MAINTENANCE NOTIFICATION DESCRIPTION OF WORK TO BE PERFORMED: security updates on URI webserver DATES: Wednesday 10/15/14 TIME OF MAINTENANCE: 6am-7am AFFECTED USERS/SERVICES: www.uri.edu web pages will be unavailable. web.uri.edu web pages will be accessible. WHO IS NOTIFIED IF SUSPECTED PROBLEM? Help Desk at 4-4357