The University of Rhode Island Computer and Networking HelpDesk is the one-stop center for all tech-related issues at the university. We provide support for any issue related to eCampus, Sakai, E-mail, Internet connections, wireless, smartphones and tablets, laptops, desktops, and more. For a full list of our services, you may view our service catalog
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4/21/15 Sakai is currently experience performance issues. The back office is aware of the problem and is working on a solution. Thank you for your patience.
Sakai was restarted today (4/7/15) at 12:15 EDT due to performance issues. Sakai should be up by 1pm EDT. We apologize for any inconvenience this may have caused. If you are still having problems accessing Sakai, please contact the Help Desk. Our number is 401-874-4357 option 1.
Student, Human Resources, Financial Administration – First Time Users Registration 4/12/2015 7 am – 12:00 PM
Day: Saturday, March 21, 2015 Time: 9:00 AM – 4:00 PM EDT The following systems will be down for maintenance: All Production Databases including Peoplesoft (SA, HCM, FS), Sakai, Housing, Nolij, AdAstra, NetFM, Compco, Remedy, Tririga, and Alumni. We apologize for the inconvenience. Please contact the Help Desk if you are still experiencing difficulty on […]
Wednesday, March 18, 2015 5:30 AM All Domain Users will be affected . Less than 20 minutes downtime is expected.
Here are the hours for the Help Desk starting March 14th. Saturday March 14 Closed Sunday March 15 Closed Monday, March 16 – Friday, March 20: 8am – 5pm We start our regular schedule Saturday, March 21 Sunday 12-6pm Monday – Thursday 8am – 9pm Friday 8am – 5pm Saturday 10am-4pm Thank you
There was an issue logging on to Sakai. Access to Sakai was restored as of 12:15 PM EST. It looks like access to Sakai has been lost again (12:45pm). We appreciate your patience. If you are still experiencing difficulties, please contact the Help Desk 401-874-4357 option 1.
Install Microsoft Security Updates & Restart Domain Controllers. Wednesday, February 18, 2015 6:00 AM -6:30 AM
Sakai shutdown and restart, Thursday February 5th, 7-8AM
The Help Desk will be available by phone (410)874-4357 option 1 on Monday, February 2nd from 8am-4pm. Our main office in Kingston will open at 4pm.