The University of Rhode Island Computer and Networking HelpDesk is the one-stop center for all tech-related issues at the university. We provide support for any issue related to eCampus, Sakai, E-mail, Internet connections, wireless, smartphones and tablets, laptops, desktops, and more. For a full list of our services, you may view our service catalog
Technews@listserv.uri.edu is the ITS listserv used to communicate Network, eCampus, Sakai, and other ITS service outages.
To subscribe, send an email message without a subject line to firstname.lastname@example.org with the message:
SUBscribe TECHNEWS “your name”
For example, John Doe would send the following email message to email@example.com
SUBscribe TECHNEWS John Doe
You will receive a confirmation email that you have been subscribed to the list Technews.
For additional information on how to handle your listserv subscriptions, please visit:
Click here for information on the new Google Apps for Education for Staff and Faculty, which includes the new Google email account: http://web.uri.edu/urigoogle/
(NOTE: Students are already using Google Apps for Education.)
Here are the hours for the Help Desk starting March 14th. Saturday March 14 Closed Sunday March 15 Closed Monday, March 16 – Friday, March 20: 8am – 5pm We start our regular schedule Saturday, March 21 Sunday 12-6pm Monday – Thursday 8am – 9pm Friday 8am – 5pm Saturday 10am-4pm Thank you
There was an issue logging on to Sakai. Access to Sakai was restored as of 12:15 PM EST. It looks like access to Sakai has been lost again (12:45pm). We appreciate your patience. If you are still experiencing difficulties, please contact the Help Desk 401-874-4357 option 1.
Install Microsoft Security Updates & Restart Domain Controllers. Wednesday, February 18, 2015 6:00 AM -6:30 AM
Sakai shutdown and restart, Thursday February 5th, 7-8AM
The Help Desk will be available by phone (410)874-4357 option 1 on Monday, February 2nd from 8am-4pm. Our main office in Kingston will open at 4pm.
The Help Desk will be open until 4pm today January 26th. We will be available by phone tonight from 4-9pm. We will also be available by phone from 8am-9pm on Tuesday, January 27th. Thank you.
Installing Microsoft Security Updates & Restarting Domain Controllers. Wednesday, January 28, 2015, 6:00 AM All Domain Users will be affected. Less than 20 minutes downtime is expected.
Sunday, January 18, 2015 , 10:00am – 1:00pm Affected system: Production Peoplesoft (SA, HCM, FS), Sakai, Housing, Nolij, AdAstra, NetFM, Compco, Remedy, and Alumni.
On January 6th, URI is going live on Google Apps for Education (Google Apps). (Note: URI Students are already on Google Apps for Education.) A Few Basics… Your Google Apps email address will consist of your e-Campus ID followed by @uri.edu (firstname.lastname@example.org). If you are on Zimbra using an alias email address and […]
Help Desk Winter Break Hours Saturday, December 20 closed Sunday, December 21 Closed Monday, December 22 & Tuesday, December 23 8am-5pm Wednesday, December 24 8am-12pm Thursday, December 25 closed Friday, December 26 8am-5pm Saturday/Sunday Closed Monday, December 29 8am-5p Tuesday, December 30 8am-5pm Wednesday, December 31 8am-5pm Thursday, January 1 closed Friday, January 2 8am-5pm […]