HelpDesk

15 Lippitt Road, Kingston, RI 02881

helpdesk@uri.edu – (401)874-HELP

URI
Think Big, We Do.
Rhode Island Seal

Spring 2014 Hours

Monday - Thursday 8am - 9pm Friday 8 am - 5 pm Saturday 10 am - 4 pm Sunday 1 pm - 6 pm Manual password changes Monday-Friday 8am-5pm ONLY.

Contact Us

Walk-In: Kingston Library Rm LL19
Phone: (401)874-HELP
  (401)874-4357
E-mail: helpdesk@uri.edu
AIM: URIComputing

Problems with wireless?

If you are experiencing problems with wireless connectivity on any of the University of Rhode Island campuses please email wirelessfeedback@uri.edu

Phishing

The University of Rhode Island will never ask for your account passwords. If you have received a message asking for your username and password please forward that message to abuse@uri.edu

Follow us on TwitterVisit our Facebook pageAdd us to your circle!

HelpDesk Home

The University of Rhode Island Computer and Networking HelpDesk is the one-stop center for all tech-related issues at the university.  We provide support for any issue related to eCampus, Sakai, E-mail, Internet connections, wireless, smartphones and tablets, laptops, desktops, and more.  For a full list of our services, you may view our service catalog

Google+

Recent News


Wireless Maintenance

Wireless Maintenance

Thursday, 4/24/14   6AM – 7AM Changes to URI_Secure to accommodate a Safe*Connect upgrade. URI_Secure may be inaccessible during the maintenance.

eCampus Outage

eCampus Outage

(4-17-2014 at 11:45am)Attention: eCampus is currently unavailable.  We are working on restoring functionality.  We apologize for the inconvenience. Update: eCampus was available again at 12:30pm.  Thank you.

NETWORK MAINTENANCE (ADAMS)

NETWORK MAINTENANCE (ADAMS)

Friday – 4/18/14, We will upgrading switches in Adams Residence Hall. 7:00am – 10:00am  Administrative HRL Network (3hours) 11:00am – 3pm     Residence Network (4hours) Users will experience intermittent network connectivity during the maintenance.

WIRELESS MAINTENANCE:

WIRELESS MAINTENANCE:

Friday April 11, 6am – 7am All wireless network users on all campuses may experience connectivity issues during maintenance.

SAKAI MAINTENANCE

SAKAI MAINTENANCE

Sakai will be unavailable from 7 am to 7:45 am Friday, April 4, 2014

Mail.uri.edu is unavailable

Mail.uri.edu is unavailable

The mail.uri.edu server is currently unavailable.  Our email group is working on resolving the problem as quickly as possible.   We apologize for any inconvenience this may have caused.

SAKAI MAINTENANCE

SAKAI MAINTENANCE

Sakai maintenance and restart Thursday, April 3, 2014 :   7 am to 7:45 am Sakai will be unavailable.

URI DOMAIN CONTROLLER MAINENANCE

URI DOMAIN CONTROLLER MAINENANCE

Wednesday, April 2, 2014  6:00AM – 6:30AM Install Microsoft Security Updates & Restart Domain Controllers. All Domain Users will be affected . Less than 20 minutes downtime is expected.

NETWORK MAINTENANCE in TUCKER

NETWORK MAINTENANCE in TUCKER

Friday – 3/28/14  7:30am – 10:00am Users will experience intermittent network connectivity during the maintenance. All network services in Merrow will be intermittent during the maintenance.

NETWORK MAINTENANCE in MERROW

NETWORK MAINTENANCE in MERROW

Friday – 3/28/14  1:00pm – 4:00pm Users will experience intermittent network connectivity during the maintenance. All network services in Merrow will be intermittent during the maintenance.

Copyright © 2014 University of Rhode Island.

The University of Rhode Island
Think Big, We Do.
A-ZDirectoryContact UsJump to top