The University of Rhode Island Computer and Networking HelpDesk is the one-stop center for all tech-related issues at the university. We provide support for any issue related to eCampus, Sakai, E-mail, Internet connections, wireless, smartphones and tablets, laptops, desktops, and more. For a full list of our services, you may view our service catalog
The Help Desk is closed on Friday, August 29th for training. Our Labor Day Weekend Hours are: Saturday, August 30: 10 an-4 pm Sunday, August 31: 10 am- 4pm Monday, September 1: 10am-4pm Tuesday, September 2: 8am – 9pm Our regular Fall semester begins Wednesday, September 3d.
Date: Friday 8/22/14 Time: 6am-7am Networking will be testing the wireless network. If you have any questions or problems please contact the Help Desk 401-874-4357 option 1.
Sakai maintenance and restart Thursday, August 14, 2014 Sakai will be unavailable from 7 am to 8 am
All new users will be directed to the new XpressConnect download page. Depending on the device instructions will vary, but the page gives step-by-step instructions for each device Existing users: Stay connected to URI_Secure. Go to the website wifi.uri.edu > select role (student/staff, guest, lab) > enter LDAP credentials > begin download and connect. Macs need to […]
The Help Desk will be closed Monday, August 11, 2014 due to the Rhode Island holiday. We will reopen Tuesday, August 12 at 8am EDT. If you have any questions or concerns, please contact the Help Desk (401)874-4357 option 1.
There was an issue sending email with ds.uri.edu accounts (Exchange) on August 4, 2014. The issue should be resolved. If you are still having problems or have any questions please contact the Help Desk (401)-874-4357 option 1.
Sakai was rebooted at 1:30pm to resolve login issues. If you are still experiencing difficulties please contact the Help Desk (874-4357 option 1). Sakai Emergency Shutdown today, August 4, from 1:30 to 2:00 pm
MAINTENANCE NOTIFICATION DESCRIPTION OF WORK TO BE PERFORMED: Installing hardware and performing system updates DATES: Wednesday, August 6th TIME OF MAINTENANCE: 6am – 8am Please contact the Help Desk if you are still experiencing difficulties. 401-874-4357 option 1.
DESCRIPTION OF WORK TO BE PERFORMED: Maintenance on the mail.uri.edu mail server. DATE: Thursday, July 31, 2014 TIME and DURATION OF MAINTENANCE: Faculty and staff email (mail.uri.edu) will be unavailable from 6:30am – 7:30am. Please contact the Help Desk 874-4357 if you have any questions or difficulties.
Networking will be removing unused network connections in Tyler Data Center. DATE: 7/29/2014 TIME and DURATION OF MAINTENANCE: 6am – 7am If you are experiencing any problems, please contact the Help Desk 874-4357 option 1.
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