The University of Rhode Island Computer and Networking HelpDesk is the one-stop center for all tech-related issues at the university. We provide support for any issue related to eCampus, Sakai, E-mail, Internet connections, wireless, smartphones and tablets, laptops, desktops, and more. For a full list of our services, you may view our service catalog
Warning: there is a new batch of phishing emails going out. As a reminder, the University of Rhode Island will never ask for your personal information or require you to enter it in on non-URI websites. If you ever have any questions on an email you received, please call the help desk. Our number is [...]
Unfortunately Sakai maintenance performed this morning caused a problem with the Tests & Quizzes tool. There will be a SHUTDOWN from 2:30 to 3:00 p.m. November 7, 2013 today to restore previous functionality. We apologize for any inconvenience. If you have any questions please contact the Help Desk at 401-874-4357. Thank you.
We experienced Sakai issues Sunday, September 29, 2013 starting around 10-11 pm EDT. They continued until a restart was performed this morning just before 8 am EDT. We apologize for any inconvenience this may have caused. If you have any questions please contact the Help Desk 401-874-4357 option 1.
The Help Desk wiki will be down for maintenance until Monday, September 30. If you have any questions, please contact the Help Desk. Thank you.
Be prepared The University will conduct a test of its Emergency Alert System on Thursday, Sept. 26 at 11 a.m., as part of continuing efforts to improve our emergency notification system. For this test, all faculty, staff and students who are registered will receive a test message via text, voice, and/or e-mail, based on their [...]
On Sunday, September 29, 2013 from 3pm -6pm EDT the university faculty and staff mail server (mail.uri.edu) will be upgraded to the Zimbra 7.2.4 release. Etal mail (etal.uri.edu) will not be upgraded at this time but will be unavailable during a brief period within this maintenance time frame. Faculty and staff email (mail.uri.edu) will be [...]
The issue with URI_Secure has been resolved. If you are still having difficulty connecting to URI_Secure, please contact the Help Desk. Thank you.
There is an issue with URI_Secure where users are either unable to authenticate or stay connected to the network. We will update this page as soon as the issue is resolved. Thank you.
The issue with uploading files to Sakai has been resolved. Thank you.
User’s have reported an issue uploading files to Sakai. We have reported the our Sakai group and hope to have the issue resolved as soon as possible. Thank you.
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