The University of Rhode Island Computer and Networking HelpDesk is the one-stop center for all tech-related issues at the university. We provide support for any issue related to eCampus, Sakai, E-mail, Internet connections, wireless, smartphones and tablets, laptops, desktops, and more. For a full list of our services, you may view our service catalog
Technews@listserv.uri.edu is the ITS listserv used to communicate Network, eCampus, Sakai, and other ITS service outages.
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SUBscribe TECHNEWS “your name”
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SUBscribe TECHNEWS John Doe
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Click here for information on the new Google Apps for Education for Staff and Faculty, which includes the new Google email account: http://web.uri.edu/urigoogle/
(NOTE: Students are already using Google Apps for Education.)
The Help Desk will be open until 4pm today January 26th. We will be available by phone tonight from 4-9pm. We will also be available by phone from 8am-9pm on Tuesday, January 27th. Thank you.
Installing Microsoft Security Updates & Restarting Domain Controllers. Wednesday, January 28, 2015, 6:00 AM All Domain Users will be affected. Less than 20 minutes downtime is expected.
Sunday, January 18, 2015 , 10:00am – 1:00pm Affected system: Production Peoplesoft (SA, HCM, FS), Sakai, Housing, Nolij, AdAstra, NetFM, Compco, Remedy, and Alumni.
On January 6th, URI is going live on Google Apps for Education (Google Apps). (Note: URI Students are already on Google Apps for Education.) A Few Basics… Your Google Apps email address will consist of your e-Campus ID followed by @uri.edu (email@example.com). If you are on Zimbra using an alias email address and […]
Help Desk Winter Break Hours Saturday, December 20 closed Sunday, December 21 Closed Monday, December 22 & Tuesday, December 23 8am-5pm Wednesday, December 24 8am-12pm Thursday, December 25 closed Friday, December 26 8am-5pm Saturday/Sunday Closed Monday, December 29 8am-5p Tuesday, December 30 8am-5pm Wednesday, December 31 8am-5pm Thursday, January 1 closed Friday, January 2 8am-5pm […]
Saturday, Dec 6, 2014 9:00am – 9:30am Upgrade the “URI Responsive Theme” for the URI WordPress system AFFECTED USERS/SERVICES: No public access as well as administrative updates to websites on web.uri.edu will be allowed. This does not affect websites on www.uri.edu domain.
Security updates will be applied to all URI Domain controllers on Monday, Nov. 24th, at 6:0 AM All Domain services will be unavailable for about 1/5 hour.
DATES: Tuesday November 18th TIME OF MAINTENANCE: 6am – 7 am Installing security patches, all eCampus resources will be unavailable.
Sakai is currently unavailable. Our Sakai support staff has been notified. UPDATE: 11:20 am: Sakai is available. We apologize for any inconvenience this might have caused.
11/6/2014 6:00am – 7:00am We will be updating routing for VoIP and video to NBC, CCE, and Alton Jones. Users at NBC, CCE, and Alton Jones may experience network instability including VoIP.