EMPLOYEE ASSISTANCE PROGRAM and Care24 Services
For more information, or to access this benefit, call Care24 at 1-866-869-6358.
EMPLOYEE ASSISTANCE PROGRAM
State employees, dependents and household members can receive free confidential assistance with personal and job-related problems through the Care24 Employee Assistance Program (EAP). Trained counselors provide professional assistance with a wide range of issues, including
- eating disorders
- family and relationship problems
- substance abuse
- Access to legal and financial professionals is also available.
You may also call Laura Kenerson, director of personnel services at 874-5271 for more information.
Care24 services offer you access to a wide range of health and well-being information – seven days a week, 24 hours a day. Using one toll-free phone numbers, you can speak with registered nurses and master’s-level counselors who can help with almost any problem ranging from medical and family matter and emotional needs.
When you call the same toll-free number, you can listen to audio messages on more than1100 health and well-being topics. To listen to your message of choice, press star (*) to speak with a nurse who will provide you with information on the health topics along with the three digit access pin number.
More than 600 audio message are recorded and available in Spanish, along with multi-lingual translation services, and service for callers with hearing impairments.
If face-to-face resources are appropriate for your situation, a Care24 representative can refer you to local, in-person support. Counselors also can refer you to a wide range of national and community resources.
Care24 nurses and counselors help you and your family identify and address concerns that span the spectrum of work and life.
Current health and well-being information
Care24 nurses and counselors offer service based on up-to-date medical and professional guidelines. We consistently delivery high-quality service, so you can be confident that you and your family receive reliable health, personal legal and financial information you can use every day.
How to Call
To take advantage of Care24 services, nurses and counselors are available 24 hours a day, 7 days a week. Call 866-869-6358. TTY/TDD callers, please call the National Relay Center at 1-800-855-2880 and ask to be connected to the 866 number listed above.