Information Technology Services

Visit Us at Carothers Library Lower Level or call/email us at HelpDesk@uri.edu - 401-874-HELP (4357)

Email

Phone: 401-874-HELP
E-Mail: helpdesk@uri.edu


New Faculty and Staff
To ensure that official University email and campus alerts reach you, we ask that you establish an email account on the mail.uri.edu server. To do so, follow the steps under Activating Your Email Account. Keep in mind…
We cannot activate your account until we receive your information from the Office of Human Resources Administration. Please contact the Help Desk at 874-HELP if you are experiencing an undue delay in getting on-line.

ETAL: Special Needs Accounts

ETAL accounts are email accounts available to faculty, staff, and students needing accounts for:

  • University-affiliated projects, workshops, special classes, or a grinder user ID
  • URI-affiliates
  • ETAL accounts are maintained on the etal.uri.edu server

Adjunct Faculty
You can access class-related sites to view rosters, enter grades, update personal information, etc., provided:

  • You are entered into the e-Campus system as an employee
  • You are identified as the instructor in the course schedule
  • You have your instructor security assigned

Schedule and security information is processed by your department or by Enrollment Services.

Please read the following information about email:

URI Official Email Communication Guidelines
Email Features 
Reporting Email Abuse
Virus Protection 
Account Types & Password Problems
Dealing with SPAM 

Students

Student process their email using the Google-hosted email system named my.uri.edu. The pre-set password for your email account is your birth date in the form mmddyyyy; it is NOT your e-Campus password. Change your password immediately for security reasons!

Note: If you have not yet registered on e-Campus and selected your e-Campus user ID and password, go to web.uri.edu/ecampus; select First Time Users Register Here! One business day after you have done that, you can use your email account.

If you wish, you can change the pre-set email password to be the same as the password you chose for your e-Campus user ID; but remember, if you change your password, be sure to change it in both places.

Please be aware of the following:


Activating Your Email Account on the mail.uri.edu Email Server

Make sure that you…

One business day after you have registered on e-Campus, you can activate your email account.

Change Your Password!!
The pre-set password for your email account is your birth date in the form mmddyyyy; it is NOT your e-Campus password. Change your password immediately for security reasons! If you wish, you can change the pre-set password to be the same as the password you chose for your e-Campus user ID; but remember, if you change your password, be sure to change it in both places. Your email address will be in the form: e-CampusUserID@mail.uri.edu; for example, smith123@mail.uri.edu.

Activate Your Email Account (Mailbox)
Once you activate your mailbox, you are ready to send and receive email!

Configure Your Email Program
Re-Configure Your Email Program
Forwarding Your Email
Un-Forwarding Your Email


Configuring Your Email Program

Go to the  Category:Email page on the Help Desk Website for instructions. If your email program is already configured for another server, go to Re-Configuring Windows Email Software below to configure it for the mail.uri.edu server. Information on other programs is available at the Help Desk site.


Re-Configuring Windows Email Software

If your Windows Outlook Express program is already configured for another server, re-configure it for the mail.uri.edu server.


Forwarding Your Email

You can forward your incoming mail from any valid URI email account (ending in mail.uri.edu or etal.uri.edu) to any email address of your choice.

Email Forwarding Policy
Many outside email providers require that all email be filtered for SPAM and viruses before being forwarded to their services. Therefore, URI will not forward externally any email that URI SPAM filters classify as SPAM or that URI virus filters classify as containing viruses. This email will be deleted.

URI will delete all email that it attempts to forward and the recipient does not accept. By selecting the option to forward your URI email, it is assumed that you understand and agree to this policy.

Request to Forward Email


Un-Forwarding Your Email

If you wish to stop forwarding your email, go to the Request to Forward Email page and enter information as follows:

In the URI Email ID: field, enter the ID and select the mail server of your original email account from which you had your mail forwarded. In the Email Account Password: field, enter the password from that original account and click Submit. If you don’t remember that password, contact the Help Desk in the Library, LL 19, 874-HELP.

On the screen that comes up next, click on the box at the Stop forwarding email from… option and click Update. Your email will now be sent to your original email address.


E-Mail Features

The following space allocations are in place for the email servers:

mail.uri.edu

  • 1000 megabytes of disk space for each mailbox
  • 100 megabytes per incoming or outgoing email message; this includes headers, text, copies, and attachment(s). Be aware that the size of attachments increases when sent through email.

For mail.uri.edu account termination policies, See URI Official Email Communication Guidelines, topic Email Account Termination.

etal.uri.edu

  • 100 megabytes of disk space for each mailbox
  • 50 megabytes per incoming or outgoing email message; this includes headers, text, copies, and attachment(s). Be aware that the size of attachments increases when sent through email.

Accounts on etal.uri.edu that have not been changed in 180 days may be deleted.

If you have exceeded your mailbox space quota, mail servers will stop transferring incoming messages to your mailbox and will notify you and the sender that the mail cannot be delivered because your mailbox is full. To make disk space available, delete messages on the server or transfer them to your harddrive. Detailed information on how servers deal with exceeded disk quota is available.

Faculty and Staff
If you need more disk space for your mailbox, please fill out and submit handout No.49, ‘Account Limit Exception Request’


Virus Protection

The following protective elements are implemented on our email servers to prevent the spread of virus-infected mail:

  • Virus-infected incoming and outgoing email is discarded as it is detected.
  • To prevent spamming by compromised machines on our network, a limit of 100 outgoing emails per day is imposed.

To further minimize the chance of virus damage to your computer, follow these recommendations:

Go to our Virus Website to download virus protection software. Check the site regularly for updates; MS Outlook and Outlook Express are particularly vulnerable to virus problems. Go to our Security Website for information on security patches, testing your machine for vulnerabilities, etc.


Dealing with SPAM

Deleting/Moving SPAM Messages
Creating Filters to Organize or Delete Email Messages
What We are Doing

Think Big We Do

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