Information Technology Services

Visit Us at Carothers Library Lower Level or call/email us at HelpDesk@uri.edu - 401-874-HELP (4357)

Buying a VoIP Phone Yourself

If you wish to purchase your VoIP phone from a source other than Media and Technology Services, you are free to do so as long as you select one of the URI-approved Cisco models listed below.

The software level must be compliant with Cisco 7.1 Call Manager. We can not help you if your phone does not work with our system.

7911 7960
7936 7962
7937 7965
7940 7975
7942
7945

 

To get information about the phone, Google: Cisco Model Number. For example, Cisco 7911.

VoIP Telephone Owners: Please Note!
  • Your VoIP phone is an asset owned and maintained by your department, just like your computer.
  • You can move your VoIP phone to any other active VoIP phone jack within your department, and your phone number remains the same. You don’t need to request a work order.
  • If you are moving to a new department and wish to keep the same phone number and/or the same phone, both departments must come to an agreement regarding ownership of the phone number and/or the phone. Your new dean or department head must request a work order to accomplish either and to transfer billing to your new department. The request with details can be sent to: billing@mts.uri.edu
  • The VoIP phone Website, http://web.uri.edu/its/voip/, contains much more information, including links to online VoIP phone tutorials, Quick Reference Guides, complete user guides, and training options.
If you need immediate assistance, please contact the Help Desk at 874-HELP (874-4357).
Think Big We Do

Copyright © 2014 University of Rhode Island.