Web Hosting Agreement
|Support Level I
||Standard ITS support:
- Installs and configures the LAMP (Linux, Apache, MySQL and PHP) environment and all applicable OS system software on the central web applications server.
- Provides name-based virtual hosts on the server.
- Provides server backup/restore options
|Standard department support:
- provides high-level IT support personnel
- maintains relations with ITS support group
- installs and maintains web applications
- troubleshoots and upgrades web applications as needed
|Support Level II
||Complete ITS support: ITS provides Level I support PLUS:
- installs and maintains web applications.
- troubleshoots and upgrades web applications as needed.
|Minimal department support:
- maintains relations with ITS support group.
Other support requirements will be determined upon consultation.
To request web hosting services, go to Web Hosting Request.