Web Hosting Agreement

Support Level ITS Responsibilities Department Responsibilities
Support Level I Standard ITS support:

  • Installs and configures the LAMP (Linux, Apache, MySQL and PHP) environment and all applicable OS system software on the central web applications server.
  • Provides name-based virtual hosts on the server.
  • Provides server backup/restore options
Standard department support:

  • provides high-level IT support personnel
  • maintains relations with ITS support group
  • installs and maintains web applications
  • troubleshoots and upgrades web applications as needed
Support Level II Complete ITS support: ITS provides Level I support PLUS:

  • installs and maintains web applications.
  • troubleshoots and upgrades web applications as needed.
Minimal department support:

  • maintains relations with ITS support group.

Other support requirements will be determined upon consultation.

To request web hosting services, go to Web Hosting Request.

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