The University of Rhode Island Computer and Networking IT Service Desk is the one-stop center for all tech-related issues at the university.  We provide support for any issue related to eCampus, Sakai, E-mail, Internet connections, wireless, smartphones and tablets, laptops, desktops, and more.

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Equifax Hack

We’re sure you’ve heard of the massive breach that happened to Equifax, exposing massive amounts of our personal information to hackers.  Our Security team has made a post explaining it.  Go check it out.

Sakai 11.4 Update, and Clearing Cache

The Sakai upgrade to version 11.4  will be taking place from 5:00 PM on Friday August 25 until 8:00 AM Monday August 28th.

All users will be prompted to clear cache settings upon Sakai 11 login on Monday 8/28/17 in the new upgraded version on Monday. Learn how to clear your cache before logging in to the new version.

Rhody Wifi

The starting page for your wifi needs has changed.  Please go to rhodywifi.uri.edu to get started.

Additional note – for iOS users (iPhone, iPad etc.) please make sure to remove your old Secure profile before you go the rhodywifi link.  To do this click on your Settings, click on General, scroll down to Profiles.  Then click the URI profile and remove it.  Then you’ll be ready to start!

Top Issues

• Usernames and Passwords – call 874-HELP

• Wireless set-up

• Sakai Help

• Email set-up

• Stay Informed

• Check to see the status of Google Apps

Conference Calling

URI Telecommunications is now offering in-house conference calling for up to 25 participants.  Our latest VoIP upgrade includes a new Cisco feature called Conference Now.

UTN Conference Calling Announcement

TV Service Changes

URI’s TV network has been migrated to a new high definition over-the-air broadcast system.  For additional information please visit: http://web.uri.edu/housing/living-at-uri/technology-in-the-residence-halls/

It is important to note that although we will be carrying over-the-air channels, televisions will still need to be configured for “cable tv” mode during the channel scan, as the over-the-air channels will be carried through URI’s cable TV network.

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