{"id":12537,"date":"2020-04-06T15:57:04","date_gmt":"2020-04-06T19:57:04","guid":{"rendered":"https:\/\/web.uri.edu\/campusrec\/?page_id=12537"},"modified":"2020-06-22T10:46:56","modified_gmt":"2020-06-22T14:46:56","slug":"covid-19-pandemic-reimbursement-policies","status":"publish","type":"page","link":"https:\/\/web.uri.edu\/campusrec\/covid-19-pandemic-reimbursement-policies\/","title":{"rendered":"COVID-19 Pandemic Reimbursement Policies"},"content":{"rendered":"<h2><span style=\"font-weight: 400\">Activities COVID-19 Pandemic Reimbursement Policies:<\/span><\/h2>\n<p><span style=\"font-weight: 400\">URI Campus Recreation standard policy is that refunds are not permitted. However, due to the current Pandemic situation, we are issuing customers reimbursement of a prorated amount for activities impacted by facility closures.&nbsp;<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">The reimbursement amount will be determined based upon the level of services provided prior to the closure date of <\/span><b>Saturday, March 14, 2020<\/b><span style=\"font-weight: 400\">.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Customers will be credited a balance onto their URI Campus Recreation account unless a Request for Refund form is submitted.<\/span><\/li>\n<\/ul>\n<h2><span style=\"font-weight: 400\">Balances (Credit) to Account&nbsp;<\/span><\/h2>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">All balances credited to a URI Campus Recreation account do not expire.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Balances on account may be used for all URI Campus Recreation programs.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Balances on account are <\/span><b>non-transferable<\/b><span style=\"font-weight: 400\"> and <\/span><b>non-refundable<\/b><span style=\"font-weight: 400\">.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Accounts will be credited on or about <\/span><b>April 15, 2020<\/b><span style=\"font-weight: 400\">.<\/span><\/li>\n<\/ul>\n<h2><span style=\"font-weight: 400\">Refunds<\/span><\/h2>\n<ul>\n<li><span style=\"font-weight: 400\">All refund requests must be received through the below URI Campus Recreation COVID-19 Request for Refund form.<\/span><\/li>\n<li><span style=\"font-weight: 400\">Requests made via phone or email are <\/span><b><i>not <\/i><\/b><span style=\"font-weight: 400\">accepted.<\/span><\/li>\n<li><span style=\"font-weight: 400\">The method in which you receive a refund is dependent upon the method of your original payment.<\/span>\n<ul>\n<li><b>Credit Card:<\/b><span style=\"font-weight: 400\"> If payment was made by credit\/debit card, the refund amount will be returned to the same card.&nbsp;<\/span><\/li>\n<li><b>Cash:<span style=\"font-weight: 400\"> If payment was made by cash, the customer must complete a W-9 form to initiate the refund process. W-9 form will be sent after the Request for Refund Form is submitted.<\/span><\/b><\/li>\n<li><strong>Check:<\/strong> <span style=\"font-weight: 400\">If payment was made by check, the customer must complete a W-9 form and attach a copy of their cashed check to initiate the refund process. W-9 form will be sent after the Request for Refund Form is submitted.<\/span><\/li>\n<\/ul>\n<\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Please allow up to 4-6 weeks for processing of a refund.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">All COVID-19 Request for Refund Forms must be submitted within 60 days of initial email communication sent to registered customers. Requests made after 60 days will not be considered, and credit to URI Campus Recreation account will be the only option.<\/span><\/li>\n<\/ul>\n<h2><span style=\"font-weight: 400\">Memberships:<\/span><\/h2>\n<p><span style=\"font-weight: 400\">Membership access will be extended to compensate for the URI Campus Recreation facilities building closures. The length of the extension will be determined at a later date. Once a decision is made, all members will be notified of the length of the extension of access via email.&nbsp;<\/span><\/p>\n<p><em><strong>NOTE: The date for refund submissions has passed.<br \/>\nIf you have additional questions please <a href=\"mailto:campusrec@etal.uri.edu\">email us<\/a>.<br \/>\nThank you.<\/strong><\/em><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Activities COVID-19 Pandemic Reimbursement Policies: URI Campus Recreation standard policy is that refunds are not permitted. However, due to the current Pandemic situation, we are issuing customers reimbursement of a prorated amount for activities impacted by facility closures.&nbsp; The reimbursement amount will be determined based upon the level of services provided prior to the closure [&hellip;]<\/p>\n","protected":false},"author":688,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-12537","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/web.uri.edu\/campusrec\/wp-json\/wp\/v2\/pages\/12537","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/web.uri.edu\/campusrec\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/web.uri.edu\/campusrec\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/web.uri.edu\/campusrec\/wp-json\/wp\/v2\/users\/688"}],"replies":[{"embeddable":true,"href":"https:\/\/web.uri.edu\/campusrec\/wp-json\/wp\/v2\/comments?post=12537"}],"version-history":[{"count":5,"href":"https:\/\/web.uri.edu\/campusrec\/wp-json\/wp\/v2\/pages\/12537\/revisions"}],"predecessor-version":[{"id":12713,"href":"https:\/\/web.uri.edu\/campusrec\/wp-json\/wp\/v2\/pages\/12537\/revisions\/12713"}],"wp:attachment":[{"href":"https:\/\/web.uri.edu\/campusrec\/wp-json\/wp\/v2\/media?parent=12537"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}