1. I was hired by the University and I am unable to register for a userid. The error is “no match to the information in the system”.

2. I have an e-Campus userid but I do not have SA Self Service and do not see how to get to my class and grade rosters.

3. I have an e-Campus userid, and access to the student system (SA Self Service link in e-Campus) but do not see the class I am scheduled to teach on my list of rosters.

4. I want to change my information that is listed on the URI online directory. How do I do this?

5. I want to start using my URI email account, how do I do this?

6. I am an employee with an e-Campus userid and have student access (SA Self Service) but do not have HR access (HR Self Service). I want to change my directory information and some direct deposit information. How do I get HR Self Service?


Some quick facts and terminology explanation:
  • URI Directory refers to your setup information on the University’s e-Campus, email, and phone directory systems.
  • No directory information is shared or set up until you create a userid and password in e-Campus. To do this, go to web.uri.edu/ecampus and click on First Time Users Register Here!.
  • The e-Campus userid you select also creates an account of the SAME NAME for email. So if you choose JDoe as your e-Campus userid, your email account will be jdoe@uri.edu.
  • Passwords ARE NEVER SHARED between systems at URI. Even though you will have the same userid, you are responsible for maintaining your passwords in each of these systems.
  • No directory information is passed until Human Resources completes the data entry in their system.
    • Faculty directory setups will happen regardless of your employment start date.
    • Staff directory setups begin the day after your first day of employment.
Check out our online help documents under e-Campus Help in the left menu on all e-Campus pages.

What to do if…
1. I was hired by the University and I am unable to register for a userid. The error is “no match to the information in the system”.

You must allow Human Resources time to process your information.

First, call the Help Desk at (401)874-4357 and explain that you are a new employee and not able to create a userid in e-Campus. They will check to see if you are set up in e-Campus. If you are not, contact Human Resources. If you are set up, the Help Desk will work with you to get you through the registration process.

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2. I have an e-Campus userid but I do not have SA Self Service and do not see how to get to my class and grade rosters.

In this case, your userid was created before you were set up as an instructor. Ask your department chair to send an email to JVal@uri.edu listing your name, e-Campus userid and explaining which security roles the chair requires you to have in the student system (such as URI Instructor non-advisor, or URI Instructor/Advisor). Enrollment Services will then add the security to your e-Campus userid.

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3. I have an e-Campus userid, and access to the student system (SA Self Service link in e-Campus) but do not see the class I am scheduled to teach on my list of rosters.

You must be listed as the instructor in the University’s e-Campus Course Schedule in order to have access to rosters for that class. Your department chair must notify Enrollment Services of any changes to the Course Schedule.

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4. I want to change my information that is listed on the URI online directory. How do I do this?

Login to e-Campus and click on HR Self Service>Home>URI Directory. Remember that your changes do not show up on the directory until the next business day. More detailed instructions are located on the bottom of the URI Directory page.   

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5. I want to start using my URI email account, how do I do this?

One business day after you created your e-Campus userid, you are able to log in to your official URI email account that is automatically set up with the same name as your e-Campus userid. See the ITS Email site for more information.

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6. I am an employee with an e-Campus userid and have student access (SA Self Service) but do not have HR access (HR Self Service). I want to change my directory information and some direct deposit information. How do I get HR Self Service?

Contact Human Resources by email (Paula Murray at pmurray@uri.edu) explaining that you need access to HR in e-Campus and provide your e-Campus userid.

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