{"id":396,"date":"2026-10-15T13:41:43","date_gmt":"2026-10-15T17:41:43","guid":{"rendered":"https:\/\/web.uri.edu\/emergency\/?page_id=396"},"modified":"2026-10-15T14:01:18","modified_gmt":"2026-10-15T18:01:18","slug":"disruptive-or-distressed-individual","status":"publish","type":"page","link":"https:\/\/web.uri.edu\/emergency\/emergency-actions-guide\/disruptive-or-distressed-individual\/","title":{"rendered":"Disruptive or Distressed Individual"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">If you encounter a&nbsp;<strong>DANGEROUS&nbsp;<\/strong>individual who is threatening harm to self or others:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Immediately call 9-1-1 and follow instructions provided by the operator.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">If you encounter a<strong>&nbsp;DISRUPTIVE or DISTURBING&nbsp;<\/strong>individual (without immediate concern for safety):<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Contact the URI Police Department, 401 874 4910 or 911.<\/li>\n\n\n\n<li>Listen non-judgmentally and encourage open communication.  <\/li>\n\n\n\n<li>Provide reassurance and be aware the person may be overwhelmed by thoughts, beliefs, and\/or sounds.<\/li>\n\n\n\n<li>Consult with the URI Employee Relations Office and notify your supervisor.<\/li>\n\n\n\n<li>If needed, consult with the Employee Assistance Program.<\/li>\n\n\n\n<li>Work with your supervisor and the UFHR Employee Relations Office to develop a plan.<\/li>\n\n\n\n<li>Implement the plan and follow up with recommended resources and your supervisor.<\/li>\n\n\n\n<li>Document your actions and conversations.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">If you encounter a&nbsp;<strong>TROUBLED&nbsp;<\/strong>employee (without immediate concern for safety):<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Consult the Employee Assistance Program and UFHR Employee Relations Office.<\/li>\n\n\n\n<li>Address the situation directly and how it relates to the positions; have someone else present with the two of you.<\/li>\n\n\n\n<li>Do not make promises of confidentiality.<\/li>\n\n\n\n<li>Refer employees to campus and community mental health resources.<\/li>\n<\/ul>\n\n\n<section class=\"cl-wrapper cl-notice-wrapper\"><div class=\"cl-notice\" data-hash=\"16c28ded3b16950e8148b368f0eb0a38\"><h1>CONTENT DEVELOPMENT NOTE<\/h1>\n\n<p class=\"wp-block-paragraph\">This content isn&#8217;t particularly engaging&#8230; Let&#8217;s look at Ohio State&#8217;s equivalent of this <a href=\"https:\/\/studentlife.osu.edu\/posts\/documents\/culture-of-care-guide-tagged.pdf\">https:\/\/studentlife.osu.edu\/posts\/documents\/culture-of-care-guide-tagged.pdf<\/a> and try to incorporate some of that here.<\/p>\n\n<\/div><\/section>","protected":false},"excerpt":{"rendered":"<p>If you encounter a&nbsp;DANGEROUS&nbsp;individual who is threatening harm to self or others: If you encounter a&nbsp;DISRUPTIVE or DISTURBING&nbsp;individual (without immediate concern for safety): If you encounter a&nbsp;TROUBLED&nbsp;employee (without immediate concern for safety):<\/p>\n","protected":false},"author":5322,"featured_media":0,"parent":568,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-396","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/web.uri.edu\/emergency\/wp-json\/wp\/v2\/pages\/396","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/web.uri.edu\/emergency\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/web.uri.edu\/emergency\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/web.uri.edu\/emergency\/wp-json\/wp\/v2\/users\/5322"}],"replies":[{"embeddable":true,"href":"https:\/\/web.uri.edu\/emergency\/wp-json\/wp\/v2\/comments?post=396"}],"version-history":[{"count":5,"href":"https:\/\/web.uri.edu\/emergency\/wp-json\/wp\/v2\/pages\/396\/revisions"}],"predecessor-version":[{"id":641,"href":"https:\/\/web.uri.edu\/emergency\/wp-json\/wp\/v2\/pages\/396\/revisions\/641"}],"up":[{"embeddable":true,"href":"https:\/\/web.uri.edu\/emergency\/wp-json\/wp\/v2\/pages\/568"}],"wp:attachment":[{"href":"https:\/\/web.uri.edu\/emergency\/wp-json\/wp\/v2\/media?parent=396"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}