{"id":184,"date":"2013-07-08T15:07:15","date_gmt":"2013-07-08T19:07:15","guid":{"rendered":"https:\/\/web.uri.edu\/facilities\/?page_id=184"},"modified":"2026-04-03T14:28:13","modified_gmt":"2026-04-03T18:28:13","slug":"controlcenter","status":"publish","type":"page","link":"https:\/\/web.uri.edu\/facilities\/controlcenter\/","title":{"rendered":"Control Center"},"content":{"rendered":"\n<p>The Control Center provides a single focal point for day-to-day facilities issues. This includes customer inquiries regarding service calls, work orders and information relating to all utility systems.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Work Requests<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><a class=\"cl-button  block-level prominent\" href=\"https:\/\/web.uri.edu\/facilities\/work-order-request-form\/\" title=\"\">facilities work request form<\/a><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><a class=\"cl-button  block-level\" href=\"https:\/\/its.uri.edu\/\" title=\"\">it work requests<\/a><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><a class=\"cl-button  block-level\" href=\"https:\/\/web.uri.edu\/pss\/central-receiving\/\" title=\"\">property work requests<\/a><\/div>\n<\/div>\n\n\n<section class=\"cl-wrapper cl-notice-wrapper\"><div class=\"cl-notice\" data-hash=\"13fff265f11df089d1b9d8986682a274\"><h1>Off Hour Emergencies<\/h1>\n\n<p><strong>During non-business hours, please contact the URI Police Department at 401.874.4910<\/strong>. The Police will contact the appropriate Facilities Operations staff to respond to the emergency. Our current business hours are Monday \u2013 Friday, 7:30 am to 10:00 pm and Saturday &amp; Sunday, 8:00 am to 4:00 pm.<\/p>\n\n<\/div><\/section>\n\n\n<p>To request work from any Facilities Operations department, use the form above, or call the Control Center at <strong>401.874.4060.<\/strong> You can also email the Control Center at <a href=\"mailto:mcc@etal.uri.edu\"><strong>mcc@etal.uri.edu<\/strong><\/a>.&nbsp;Non-emergency work or a request for an estimate work should be submitted on the <a href=\"https:\/\/web.uri.edu\/facilities\/work-order-request-form\/\" data-type=\"page\" data-id=\"1128\">Work Order Request Form<\/a>. This form is received by the Control Center who then will triage the request and submit the work order into our work order system.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Utility Outage Notifications<\/h2>\n\n\n\n<p>All utility outage notifications are distributed to campus contacts by the Control Center. Outages that affect the entire campus may need to be distributed through URI&#8217;s External Relations and Communications department. All planned and scheduled outages must have a corresponding outage notification form filled out and be approved. <\/p>\n\n\n\n<p><a href=\"https:\/\/web.uri.edu\/facilities\/wp-content\/uploads\/sites\/2245\/Outage-Form.pdf\">Outage Form<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Department Contacts<\/h2>\n\n\n\n<p><strong>Main Phone<\/strong><br>401.874.4060<\/p>\n\n\n\n<p><strong>Main E-mail<\/strong><br><a href=\"mailto:mcc@etal.uri.edu\">mcc@etal.uri.edu<\/a><\/p>\n\n\n<\/p>\n<div class=\"uri-people-tool cl-tiles halves\"><div class=\"peopleitem h-card \">\n\t<header>\n\t\t<div class=\"header\">\n\t\t\t\n\t\t\t\t\t\t\t<h3 class=\"p-name\"><a href=\"https:\/\/web.uri.edu\/facilities\/meet\/jill-coon\/\">Jill Coon<\/a><\/h3>\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t<\/header>\n\t<div class=\"inside\">\n\n\t\t<p class=\"people-title p-job-title\">Higher Education Administrative Assistant, II<\/p>\n\t\t\n\t\t\t\t<p class=\"people-department\"><\/p>\n\t\t\n\t\t\n\t\t\t\t\t<p class=\"people-misc\"><span class=\"p-tel\">401.874.5229<\/span> <br> <a class=\"u-email\" href=\"mailto:jillcoon@uri.edu\">jillcoon@uri.edu<\/a><\/p>\n\t\t\n\t\t<div style=\"clear:both;\"><\/div>\n\t<\/div>\n<\/div>\n<div class=\"peopleitem h-card \">\n\t<header>\n\t\t<div class=\"header\">\n\t\t\t\n\t\t\t\t\t\t\t<h3 class=\"p-name\"><a href=\"https:\/\/web.uri.edu\/facilities\/meet\/heidi-cooper\/\">Heidi Cooper<\/a><\/h3>\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t<\/header>\n\t<div class=\"inside\">\n\n\t\t<p class=\"people-title p-job-title\">Manager, Computerized Maintenance Management System<\/p>\n\t\t\n\t\t\t\t<p class=\"people-department\">Facilities Operations<\/p>\n\t\t\n\t\t\n\t\t\t\t\t<p class=\"people-misc\"><span class=\"p-tel\">401.874.2130<\/span> <br> <a class=\"u-email\" href=\"mailto:heidi.cooper@uri.edu\">heidi.cooper@uri.edu<\/a><\/p>\n\t\t\n\t\t<div style=\"clear:both;\"><\/div>\n\t<\/div>\n<\/div>\n<div class=\"peopleitem h-card \">\n\t<header>\n\t\t<div class=\"header\">\n\t\t\t\n\t\t\t\t\t\t\t<h3 class=\"p-name\"><a href=\"https:\/\/web.uri.edu\/facilities\/meet\/ann-marie-runge\/\">Ann Marie Runge<\/a><\/h3>\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t<\/header>\n\t<div class=\"inside\">\n\n\t\t<p class=\"people-title p-job-title\">Higher Education Administrative Assistant, II<\/p>\n\t\t\n\t\t\t\t<p class=\"people-department\"><\/p>\n\t\t\n\t\t\n\t\t\t\t\t<p class=\"people-misc\"><span class=\"p-tel\">401.874.2480<\/span> <br> <a class=\"u-email\" href=\"mailto:amrunge@uri.edu\">amrunge@uri.edu<\/a><\/p>\n\t\t\n\t\t<div style=\"clear:both;\"><\/div>\n\t<\/div>\n<\/div>\n<div class=\"peopleitem h-card \">\n\t<header>\n\t\t<div class=\"header\">\n\t\t\t\n\t\t\t\t\t\t\t<h3 class=\"p-name\"><a href=\"https:\/\/web.uri.edu\/facilities\/meet\/sarah-simeone\/\">Sarah Simeone<\/a><\/h3>\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t<\/header>\n\t<div class=\"inside\">\n\n\t\t<p class=\"people-title p-job-title\">Higher Education Administrative Assistant, II<\/p>\n\t\t\n\t\t\t\t<p class=\"people-department\"><\/p>\n\t\t\n\t\t\n\t\t\t\t\t<p class=\"people-misc\"><span class=\"p-tel\">401.874.9425<\/span> <br> <a class=\"u-email\" href=\"mailto:sarah.simeone@uri.edu\">sarah.simeone@uri.edu<\/a><\/p>\n\t\t\n\t\t<div style=\"clear:both;\"><\/div>\n\t<\/div>\n<\/div>\n<div class=\"peopleitem h-card \">\n\t<header>\n\t\t<div class=\"header\">\n\t\t\t\n\t\t\t\t\t\t\t<h3 class=\"p-name\"><a href=\"https:\/\/web.uri.edu\/facilities\/meet\/jennifer-johnson\/\">Jennifer Johnson<\/a><\/h3>\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t<\/header>\n\t<div class=\"inside\">\n\n\t\t<p class=\"people-title p-job-title\">Higher Education Administrative Assistant, II<\/p>\n\t\t\n\t\t\t\t<p class=\"people-department\">Facilities Operations<\/p>\n\t\t\n\t\t\n\t\t\t\t\t<p class=\"people-misc\"><span class=\"p-tel\">401.874.4325<\/span> <br> <a class=\"u-email\" href=\"mailto:jennifer.johnson@uri.edu\">jennifer.johnson@uri.edu<\/a><\/p>\n\t\t\n\t\t<div style=\"clear:both;\"><\/div>\n\t<\/div>\n<\/div>\n<\/div>\n<p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Control Center provides a single focal point for day-to-day facilities issues. This includes customer inquiries regarding service calls, work orders and information relating to all utility systems. Work Requests To request work from any Facilities Operations department, use the form above, or call the Control Center at 401.874.4060. You can also email the Control [&hellip;]<\/p>\n","protected":false},"author":4861,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-184","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/web.uri.edu\/facilities\/wp-json\/wp\/v2\/pages\/184","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/web.uri.edu\/facilities\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/web.uri.edu\/facilities\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/web.uri.edu\/facilities\/wp-json\/wp\/v2\/users\/4861"}],"replies":[{"embeddable":true,"href":"https:\/\/web.uri.edu\/facilities\/wp-json\/wp\/v2\/comments?post=184"}],"version-history":[{"count":5,"href":"https:\/\/web.uri.edu\/facilities\/wp-json\/wp\/v2\/pages\/184\/revisions"}],"predecessor-version":[{"id":1998,"href":"https:\/\/web.uri.edu\/facilities\/wp-json\/wp\/v2\/pages\/184\/revisions\/1998"}],"wp:attachment":[{"href":"https:\/\/web.uri.edu\/facilities\/wp-json\/wp\/v2\/media?parent=184"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}