How to Clear browser Cache

sakai browsersSakai upgrade to version 11.4  will be taking place from 5:00 PM on Friday, August 25 until 8:00 AM Monday, August 28th.

All users will be prompted to clear cache settings upon logging into the updated Sakai for the first time. Learn how to clear your cache before logging in to the new version.

Google Chrome

Delete your CHROME Cache/Cookies- Computerchrome logo

To clear existing cache/cooscreenshot dotskies:

  1. Click on the three vertical dots “customize and control chrome” and on the upper right hand corner next the address bar to find the Settings menu.
  2. Click on ‘More Tools‘ then Clear Browsing History
  3. Make sure Browsing History, Download History, Cached Images and Files and Cookies and Other Site Data are all selected “from the beginning of time”

    chrome history

  4. Click on “Clear Browsing Data” to remove all traces of cookies 
  5. Restart Chrome

For more specific instructions see Chrome Support

Mozilla Firefox

mozilla firefox

Clear the cache and cookies on your computer
  • On the Firefox toolbar go to “History” select “Clear Recent History”
  • Choose time range “Everything”
  • Make sure the following are selected

    firefox clear cache screenshot

    • Browsing & Download History
    • Form & Search History
    • Cookies
    • Cache
    • Active Logins
  • Click “Clear Now” and close window, then restart Firefox.


Apple Safari

Delete your Cache on iMac (desktop) or Macbook (laptop)

You can remove all records that Safari keeps of where you’ve browsed during a period of time you choose. If your Mac and your other devices have Safari turned on in iCloud preferences, your browsing history is removed from all of them. Clearing your browsing history in Safari doesn’t clear any browsing histories kept independently by websites you visited.
  • Choose History > Clear History, click the pop-up menu, then choose All History and restart Safari. 

    safari screenshot


IE -Windows Internet Explorer

ie 11 logo Internet Explorer 9, 10 and 11 (Win) – Clearing Cache and Cookies
  1. Select Tools (via the Gear Icon) > Safety > Delete browsing history….

    NOTE: You can also access this menu by holding Ctrl + Shift + Delete.

    Tools, Safety, Delete browsing history...

  2. Make sure to uncheck Preserve Favorites website data and check both Temporary Internet Files and Cookies then click Delete.

    Uncheck Preserve Favorites website data; Check both Temporary Internet Files and Cookies; > Delete” width=”219″ height=”291″ /></p></li><li>You will get a confirmation at the bottom of the window once it has successfully cleared your cache and cookies.<p><img class=

Further Troubleshooting

The above procedure for clearing cache and cookies should work for the majority of websites, but certain website and applications such as WiscMail require a more thorough procedure. If you are still having issues, try to steps below.

  • Note: The F12 developer tools in Internet Explorer 11 do not include a cache menu. This process will only work for IE10 or lower.
  1. Close out of Internet Options. Click on Tools and select Developer Tools.

    Tools > Developer Tools” width=”279″ height=”165″ /></p></li><li><p>In the <strong>Developer Tools</strong> window, click on <strong>Cache</strong> and select <strong>Clear Browser Cache…</strong></p><p><img class=

See Also: