{"id":15290,"date":"2026-09-07T16:56:58","date_gmt":"2026-09-07T20:56:58","guid":{"rendered":"https:\/\/web.uri.edu\/osi\/?page_id=15290"},"modified":"2026-09-30T14:55:45","modified_gmt":"2026-09-30T18:55:45","slug":"conflict-2","status":"publish","type":"page","link":"https:\/\/web.uri.edu\/osi\/conflict-2\/","title":{"rendered":"Conflict Management"},"content":{"rendered":"

Conflict Management<\/h1>

Turn conflict into one of your organization’s greatest assets.<\/p><\/div><\/div>

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Program Overview<\/strong><\/h1>\n\n\n\n

We don’t teach Conflict Management as an isolated skill. We teach it as part of how organizations work, change, and grow. When handled well, conflict drives better decisions, stronger teams, and more honest cultures. When avoided \u2014 or mishandled \u2014 it quietly erodes trust, stalls progress, and costs organizations far more than anyone wants to measure.<\/p>\n\n\n\n

URI OSI’s Conflict Management programs are built on the Thomas-Kilmann Instrument (TKI\u00ae), one of the most widely used and researched conflict assessment tools in the world. The TKI identifies five distinct conflict-handling modes \u2014 Competing, Collaborating, Compromising, Avoiding, and Accommodating \u2014 and helps individuals and teams understand which modes they naturally gravitate toward, which they underuse, and how to flex their approach when the situation demands it.<\/p>\n<\/div>\n\n\n\n

Partner with us<\/h1>

We believe in the power of collaboration. By partnering with OSI, you\u2019ll receive customized solutions tailored to your unique business needs. From initial consultation to implementation and evaluation, we\u2019re with you every step of the way.<\/p>\n

Discover how our programs can transform your organization and unlock new opportunities for growth.<\/p><\/div><\/section>\n\n\n\n

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Contact our team<\/a><\/p>\n<\/div>\n<\/div>\n\n\n\n

Benefits and Outcomes<\/h2>\n\n\n\n