Overview

Ongoing performance improvement is essential to every health care organization’s ability to deliver safe, effective, high value care. Yet many health care providers and others in the health care workforce are unaware of the dramatic transformation in performance improvement enabled by Big Data. This presentation details the limitations of traditional performance improvement approaches and the promise of Big Data and predictive analytics related to healthcare personnel and staffing. The aim is to support participant’s use of these contemporary analytic tools to enhance individual and population health and support evidence-based organizational change.

Learning Objectives

At the completion of the program, participants will be able to:

• Discuss the business case for use of big data and advanced analytics for workforce optimization
• Explain how data and analytics can be used to improve clinical staff productivity and flexibility
• Describe how to: standardize staffing practices, procedures, and scheduling workflows; build a flexible workforce; and enhance Nurse Sensitive Outcomes (e.g. UTIs) can optimize cost savings and management
• Explain how contemporary analytic tools can enhance individual and population health and support evidence-based organizational change

Speakers

Therese Fitzpatrick, PhD, RN, FAAN

Therese Fitzpatrick is a Senior Vice President of Kaufman Hall and a member of the firm’s Strategic and Financial Planning practice, specializing in Strategic Cost Management. Her responsibilities focus on providing consultation to hospitals and health systems across the country in assessing their clinical and operational performance, and developing effective strategies to enhance efficiencies and optimize staffing.

Dr. Fitzpatrick has 40 years of healthcare experience spanning operations and policy development in local, regional, and global markets. Her areas of expertise include strategic management of clinical and administrative services, analytic and financial competencies, labor relations and contract negotiations, and strategic workforce optimization with specialty focus in developing clinical staffing algorithms based on advanced modeling and scheduling policy.

Prior to joining Kaufman Hall, Dr. Fitzpatrick was a Principle and Practice Operations Lead for Philips Healthcare North America. In that role she provided strategic and analytical support to governments, regional entities, and individual hospitals and health systems in creating sustainable population health solutions and clinical/business performance improvement across the continuum of care. Her previous positions include serving as Executive Vice President at Assay Healthcare Solutions and The Optime Group, as Senior Vice President at Evanston Northwestern Healthcare, and as Senior Vice President and Chief Nursing Officer at St. Francis Hospital in Milwaukee.

Dr. Fitzpatrick holds a Ph.D. in Urban Studies from the University of Wisconsin, Milwaukee, and a Masters in Nursing Administration and a B.S.N., both from DePaul University. She was inducted into the American Academy of Nursing in 2016, and is an Assistant Clinical Professor in the College of Public Health at the University of Illinois at Chicago and in the College of Nursing at Augusta University.

tfitzpatrick@kaufmanhall.com