Service Overview
Traditional performance reviews provide a one-dimensional view of effectiveness—typically from a single manager’s perspective. URI OSI’s 360˚ Feedback process breaks down those limitations by gathering comprehensive, anonymous input from the people who interact with your staff members daily: direct reports, peers, supervisors, and even external stakeholders. This multi-rater assessment creates a complete, nuanced portrait of individual strengths and development opportunities.
Participants receive confidential feedback on key competencies such as communication effectiveness, emotional intelligence, decision-making, team collaboration, and strategic thinking. These assessments can be fully customized to align with your organizational goals and priority competencies, to optimize performance and development strategies.
Partner with us
We believe in the power of collaboration. By partnering with OSI, you’ll receive customized solutions tailored to your unique business needs. From initial consultation to implementation and evaluation, we’re with you every step of the way.
Discover how our programs can transform your organization and unlock new opportunities for growth.
- Customized Assessment Design – Competency frameworks tailored to your organization’s leadership model and strategic upskilling priorities
- Confidential Data Collection – Anonymous surveys ensuring honest, candid feedback from multiple stakeholder groups
- Professional Analysis & Reporting – Detailed individual reports highlighting strengths, blind spots, and development areas with actionable insights, which can be used to inform Individual Development Plans and support executive coaching.
- One-on-One Debrief Sessions (Optional) – Skilled facilitators guide leaders through their results, helping them process feedback constructively and identify meaningful development goals
- Organizational Insights – Aggregate data analysis identifying systemic leadership trends and organizational development priorities. Aggregated data can be used to develop performance standards, career paths, leadership frameworks, and mentoring programs.
- ROI Tracking (Optional) – Follow-up assessments demonstrate concrete behavior change, giving both leaders and organizations tangible evidence of growth and ROI on development investments.
Customization and Implementation
Assessments are fully customizable to address the unique challenges and priorities of your organization, and administered by an experienced industry leader and/or executive coach. Access a detailed report with actionable recommendations, and combine feedback with mentoring programs and executive coaching to maximize the impact of assessment insights.
Why Choose This Service
The 360 process reveals the gap between how leaders see themselves and how others experience their leadership—often the most powerful catalyst for meaningful change. Leaders cannot improve behaviors they don’t recognize as problematic. By incorporating perspectives from direct reports (who see day-to-day leadership), peers (who observe collaboration and influence), and supervisors (who assess strategic alignment), the 360 process provides the comprehensive view needed for holistic development. Peer and direct report feedback can uncover emerging leaders who demonstrate strong influence, collaboration, and emotional intelligence—competencies increasingly critical for modern leadership but sometimes invisible in conventional performance reviews.
We don’t just deliver generic reports—we partner with you to design competency frameworks aligned to your unique organizational culture, values, and strategic objectives—and translate insights into concrete development plans, coaching strategies, and organizational initiatives that deliver real, lasting value.
