Chrome
- Open Chrome.
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- Click the three vertical dots in the top right
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- In the new window select “Clear browsing data”.
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- Ensure all boxes are checked off except “Passwords and other sign-in data” and select “Clear data”. Make sure to scroll down to see more options.
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- Final step – please be sure to completely exit out of all browser windows to complete this process.
FireFox
- Open FireFox
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- Select the horizontal lines in the top right and click “Settings”.
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- Click “Privacy & Security” and scroll to section titled “Cookies and Site Data”.
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- Select “Clear Data”, ensure both boxes are checked off, and click “Clear” to finish the process.
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- Final step – please be sure to completely exit out of all browser windows to complete this process.
Safari
- Open Safari.
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- At the top of the screen select “Develop”, and in the new window click “Empty Caches”.
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- Alternatively, you can select the History “tab” and select “Clear History” at the bottom of the new window.
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- Final step – please be sure to completely exit out of all browser windows to complete this process.
Microsoft Edge
- Open Microsoft Edge.
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- Click the three horizontal dots in the top right corner, and click “Settings”.
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- Select “Privacy, search, and services” and scroll to the section titled “Clear browsing data”.
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- Select “Choose what to clear”, ensure every box is check off by scrolling down, and click “Clear now” to finish.
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- Final step – please be sure to completely exit out of all browser windows to complete this process.