Chrome
- Open Chrome.
![](https://web.uri.edu/enrollment/wp-content/uploads/sites/2054/chrome-1.jpg)
- Click the three vertical dots in the top right
![](https://web.uri.edu/wp-content/uploads/sites/2054/image.png)
- In the new window select “Clear browsing data”.
![](https://web.uri.edu/enrollment/wp-content/uploads/sites/2054/GGGCache1-1.jpg)
- Ensure all boxes are checked off except “Passwords and other sign-in data” and select “Clear data”. Make sure to scroll down to see more options.
![](https://web.uri.edu/enrollment/wp-content/uploads/sites/2054/CFB1.jpg)
![](https://web.uri.edu/enrollment/wp-content/uploads/sites/2054/CFB2.jpg)
- Final step – please be sure to completely exit out of all browser windows to complete this process.
FireFox
- Open FireFox
![](https://web.uri.edu/enrollment/wp-content/uploads/sites/2054/Firefox_logo_2019.jpg)
- Select the horizontal lines in the top right and click “Settings”.
![](https://web.uri.edu/wp-content/uploads/sites/2054/firefox_cache_1.png)
- Click “Privacy & Security” and scroll to section titled “Cookies and Site Data”.
![](https://web.uri.edu/wp-content/uploads/sites/2054/firefox_cache_2.jpg)
- Select “Clear Data”, ensure both boxes are checked off, and click “Clear” to finish the process.
![](https://web.uri.edu/wp-content/uploads/sites/2054/firefox_cache_3.jpg)
- Final step – please be sure to completely exit out of all browser windows to complete this process.
Safari
- Open Safari.
![](https://web.uri.edu/enrollment/wp-content/uploads/sites/2054/Safari_browser_logo-1024x1020.jpg)
- At the top of the screen select “Develop”, and in the new window click “Empty Caches”.
![](https://web.uri.edu/wp-content/uploads/sites/2054/Screen-Shot-2022-05-26-at-12.26.30-PM-1024x688.png)
- Alternatively, you can select the History “tab” and select “Clear History” at the bottom of the new window.
![](https://web.uri.edu/enrollment/wp-content/uploads/sites/2054/Safari.jpg)
- Final step – please be sure to completely exit out of all browser windows to complete this process.
Microsoft Edge
- Open Microsoft Edge.
![](https://web.uri.edu/enrollment/wp-content/uploads/sites/2054/microsoftedgenewlogo-1024x1024.jpg)
- Click the three horizontal dots in the top right corner, and click “Settings”.
![](https://web.uri.edu/wp-content/uploads/sites/2054/edge_cache_1.png)
- Select “Privacy, search, and services” and scroll to the section titled “Clear browsing data”.
![](https://web.uri.edu/wp-content/uploads/sites/2054/edge_cache_2-1024x173.jpg)
- Select “Choose what to clear”, ensure every box is check off by scrolling down, and click “Clear now” to finish.
![](https://web.uri.edu/enrollment/wp-content/uploads/sites/2054/CFB3.jpg)
![](https://web.uri.edu/enrollment/wp-content/uploads/sites/2054/CFB4.jpg)
![](https://web.uri.edu/enrollment/wp-content/uploads/sites/2054/CFB5.jpg)
- Final step – please be sure to completely exit out of all browser windows to complete this process.