Academic Enhancement Center (AEC) Drop-In Tutorial Center Supervisor

October 5, 2021

Position Title: AEC Drop-In Tutorial Center Supervisor
Position Type: Part time 18hr/wk, Mon-Thurs 3pm-7:30pm
Reports To: Academic Enhancement Center Director

Position Description: The Academic Enhancement Center (AEC) Drop-In Tutorial Center Supervisor will collaborate with the full-time staff members in the Academic Enhancement Center (AEC) to support the functions of the drop-in tutoring center.

Duties will include:

  • Supervise the STEM Tutoring drop-in center, supporting tutors, receptionists and students in creating an atmosphere conducive to academic success by maintaining a positive study environment, prompting students to begin assignments and assuring they stay on task.
  • Supervise the drop-in center approximately 4 nights each week, Mon-Thurs 3pm-7:30pm.
  • Learn and administer the TutorTrac platform, assisting students in booking follow-up appointments and viewing tutorial schedules.
  • Enforce all drop-in center expectations including, but not limited to: COVID-19 safety protocols, signing everyone in and out, cleaning protocols, etc.
  • Assist students by facilitating matches with subject-specific tutors, explaining how students can signal a tutor, and ensuring that tutors assist multiple students whenever possible.
  • Assist receptionists with communicating drop-in center guidelines to students, walking through the center to make sure academic work is the focus of all attendees, auditing the number of students in attendance, and documenting any behavioral concerns.
  • Completing administrative tasks in support of additional AEC functions during downtime. Including but not limited to: communicating with tutors and students via the etal email account, updating various documents and spreadsheets, monitoring and responding to GroupMe (and other tech platform) notifications, updating tutor schedules and course competencies.
  • Conduct semesterly observations of tutors and provide them with feedback to foster their growth and evaluate their performance.

AEC Drop-In Tutorial Center Supervisor must be proficient in Microsoft Office applications, Google Suite, and must be willing to learn new technology (including but not limited to: TutorTrac, Canva, GroupMe, Slack) and be flexible, organized, and punctual. Will be required to learn TutorTrac (electronic tracking system). Must have strong interpersonal and communication skills and be comfortable working with a diverse group of students and employees. Attention to detail, solution-first thinking, and a high level of professionalism is a must.

AEC Drop-In Tutorial Center Supervisor is required to attend training and sign documents pertaining but not limited to: confidentiality agreement, FERPA, and URI academic integrity policies and procedures.

Schedule:

  • Part time, non-benefited position
  • 18 hours per week, primarily evenings Monday through Thursday
  • Compensation is $25.00/hr
  • Location will be primarily the Carother’s Library on the URI Kingston campus
  • Mon-Thurs 3pm-7:30pm

Interested parties should call Jennifer Burgess at 401-874-5173 with any questions and are welcome to submit cover letter and resume to Jennifer at jlburgess@uri.edu.

Application Deadline is October 14, 2021