FAQ

Who should submit an Early Alert Referral?

  • Anyone concerned about a currently enrolled student.

When should I submit a Referral?

  • At any point a student is in need of additional support.

How do I submit a Referral?

  • Fill out the referral form or call Early Alert Services at 401.874.5168 or 401.874.5527.

What if my concern is not included on the list of choices?

  • Select ‘other’ and describe the issue in the comment section.

How will I know that my Referral was successfully submitted?

  • Once you hit submit, a system generated response will confirm your submission. Early Alert will respond to your referral within one to two business days. During peak times, response may take longer.

What about confidentiality?

  • Under FERPA, there is clear exception for any risks to health or safety. FERPA allows for communication to be shared among “school officials” who have a legitimate educational interest. Therefore, information regarding students may be shared on a strictly “need to know” basis.

Will my referral remain anonymous?

  • It depends: If you wish to remain anonymous, we will do our best to do so unless it is a health and/or safety issue. Please note – any alert strictly about attendance and/or academic performance will be disclosed to the student unless the referring party requests otherwise.

What if I want to submit a second Referral on the same student during the same term?

  • Call or email Early Alert to let us know you have additional information regarding the same student.

Should I use Early Alert to report academic misconduct?

  • Academic misconduct should first be reported to the Department Chair of the course in question and/or the Dean of Students Office.