FAQ
What is an Ombud?
○An individual appointed to impartially resolve conflicts.
What can the Ombud do?
○Listen and help identify issues and courses of action.
○Mediate conflict or disputes.
○Guide and direct to the appropriate resources.
What can the Ombud not do?
○Make any binding decision or overturn any policy.
○testify in any legal proceedings.
When should I contact the Ombud?
○Any university-related concern can be brought to the Ombud.
Will my confidentiality be kept?
○One of the guiding principles of the Ombud office is confidentiality, so your confidentiality will be kept when communicating with the office.
How can the Ombud help me?
- Facilitate a difficult conversation or meeting
- Strategize the most appropriate techniques for an ongoing issue or concern
- Help to develop and evaluate different courses of action
- Mediate disagreements or misunderstandings
- Identify constructive processes for working through challenging situations
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