You’ve already put in a request and want to know if you can add students, change exam dates, update instructions, etc. on the existing request. Guidelines for what you can do in your online account are below, but we are always happy to field these questions by phone or email because we know sometimes it is unclear what to do.
You CANNOT change:
- exam dates
- time allotment
- reason why you’re sending students (e.g. Time and a Half, Excused absence for traveling athlete, etc).
We can make these changes for you – call or email us.
You CAN change:
- test administration info
- permitted materials, what answers should be recorded on, who will pick up the exam, Additional Information
- uploaded document
- add or remove documents
- we print exam documents as soon as we see them uploaded so if you change a document, please email us so we can replace the one in your student’s packet
Note: we do not necessarily see these changes when you make them so please email us to alert us to anything that will impact test administration.
Adding Students to Existing Submissions
Scenario 1: Original submission was for the same reason the new student needs the ATC -> just add their name in the appropriate box. No further action needed.
Example: I put in a request for a “Time and a Half ” exam for Leslie. Later, I want to add Anne and she also has a Time and a Half accommodation. I can simply Edit the existing submission and add Anne’s name in the same box as Leslie’s. Done.
Scenario 2: Original submission was NOT for the same reason the new student needs the ATC -> add their name in the appropriate box AND email us with the student name and tell us it is a new reason/category. We will then create that exam so the student sees it in the scheduling menu.
Example: I put in a request for a “Time and a Half ” exam for Andy. Later, I want to add April to take this exam as a Make-Up (no extra time). I will Edit the existing submission and add April’s name in the Make-up box. Then I will email the ATC to let them know I added April and she is coming for a different reason than Andy. ATC creates the new exam and it appears in the Make-Up menu for April. Contact us with questions!!!