Doug Hales

  • Professor
  • Supply Chain Management and Operations
  • Phone: 401.874.7882
  • Email:
  • Office Location: 342, Ballentine Hall



Douglas N. Hales is Professor of Operations & Supply Chain Management at the University of Rhode Island. His primary teaching expertise is Global Supply Chain Management and Lean Six Sigma. His research interests include Global Port Competitiveness and Applied Process Improvement. He has won numerous awards in both areas including the Beta Gamma Sigma Professor of the Year Award, the Best Graduate and Undergraduate Teacher Awards, and the Researcher of the Year Award, among others. Since 2004, he has 26 referred publications and 40 conference international papers and presentations in seven countries.

Lean Sigma Six Master Black Belt

Expertise: Ports and Maritime Industry, Process Improvement Strategies, Digital Twinning


Ph.D., Clemson University, Clemson, South Carolina, 2005
M.B.A., Kennesaw State University, 1999
B.S. Operations, Brenau University, 1992
A.B.A. Accounting, Reinhardt College, 1983

Selected Publications

Selected Recent Publications:

Hong, Leo, and Douglas N. Hales. 2023.
How Blockchain Manages Supply Chain Risks: Evidence from Indian Manufacturing Companies.”
The International Journal of Logistics Management ahead-of-print (ahead-of-print). [Abdc: A; SJR: Q1]

“Creating High Reliability Organizations Using Mindfulness” (2016) in Journal of Business Research.

“The Balanced Theory of Port Competitiveness” (2016) in Transportation Journal.

“An Empirical Test of the Balanced Theory of Port Competitiveness” (2016) in the International Journal.