Facilities Services

Facilities Services, Sherman Building, 60 tootell Road, Kingston, RI 02881

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Control Center

The Control Center provides a single focal point for day-to-day facilities issues. This includes customer inquiries regarding service calls, work orders and information relating to all utility systems.

Work Requests

To request work from any Facilities Services department, call the Control Center at 401.874.4060 or 401.874.2480 during standard work hours and be prepared to offer:

  • Information relating to the problem/need as much detail as possible.
  • The exact location including building and room number or exterior point of reference.
  • The name and extension of a point-of-contact to aid in our response effort.

If you prefer to email a work request, do so by addressing it to mcc@etal.uri.edu. Please document your problem in detail with the exact location as described above, and don’t forget to include your phone number.

Information can be faxed to the Control Center at 874-7166.

During off hours (weekdays after 4:00 pm, weekends and holidays), please contact the Police Department at 401.874.2121. The Police will contact the appropriate Facilities Services staff to respond to the emergency.

Non-emergency work or a request for an estimate for work can be programmed by submitting a request on a “URI Shop Work Order” form. These forms can be obtained from University Stores at 4-5910, or you can print one out here. Please be sure to fill in ALL the information requested to help us serve you better. After completion, send the form to Facilities Services in the Sherman Building and we will route your request as appropriate.

For any utility outage request (electrical, steam or water), please contact the Utilities Engineer.

News, Notes and Links

Buildings managers can click here to download the open work orders by building report.


Facility Maintenance Software (CMMS)

  • Click here to view/download the IBM Tririga Request Central User Guide.

Department Contacts

Chief Clerk

Jill Coon
Senior Word Processing Typist

Ann Marie Runge
Senior Word Processing Typist

Facility news

Get.Facilities, our new computerized maintenance management system for work orders.

Environmental Impact overview of the positive environmental effect we are having on the campus (PowerPoint).


There are many services we provide. View our Available Services list.

Find any building on campus using the Interactive Campus Map.

Do you have a work request? Visit the Facilities Services Control Center to submit a request for any Facilities Services department. Or, simply call 4-4060.

Read about URI's Storm Water Waste Management Program Plan (SWMPP) and the RI DEM Office of Water Resources Annual Report for URI.

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