Business Office

IT Services

IT services provide by the college include the following. Services are coordinate by Ian Lester.

Day-to-day IT Support	Resolve IT problems with faculty and staff's computer, printers and other associated peripherals.
New Faculty and Staff	Assist with on-boarding of new faculty and staff which includes specification and deployment of their IT related equipment.
IT Purchases	Consult on IT purchases for existing faculty and staff and assist with the deployment of new new equipment.
Need Reviews	Provide scheduled IT needs reviews with faculty and staff either individually or in groups.
Network File Storage	Manage the College's network storage infrastructure.
Conference and Teaching Spaces	Maintain the IT/AV infrastructure in conference rooms and teaching spaces and consult on upgrades to those spaces.
Training	Provide or arrange group and individual training on the various IT solutions that are available to faculty and staff in the collaborative.
Web Development	Team members collaborate with the Communications staff on website development and management.
Hybrid Teaching & Meeting	Manages the technology infrastructure to support the college's hybrid teaching and meeting needs.
Electronic Exams	Assists with the support for classroom based electronic exams delivered though Examsoft.
Compliance	Work with the URI Office of Intformation Security to assist with compliance with information security standards including HIPPA and FERPA.
Initiatives	Consult with Collaborative faculty and staff on new IT related initiatives.