Live Chat, Instant Message, and Text Reference Assistance
The URI Libraries provide reference assistance using our live chat widget, instant messaging, and text messages. Once you ask a question, the librarian can guide you in your research or help you find quickly-located factual information.
Click on the green arrow to open the chat in a new window.
If we’re not online, please email us at firstname.lastname@example.org. Please allow 1-2 business days for a response.
Want to send us a text message instead? Send a message to 265010 and start your message with URILibrarian: to reach us. For example, URILibrarian:[Your message here].
If you are unable to reach a librarian during the hours of service, or if you need assistance at another time, please stop by or call one of the URI Reference Desks.
Please note that your online reference interaction may be logged for quality assurance.