Role: Receptionists are responsible for providing detailed information on AEC services and quality customer service to all campus visitors who visit the AEC.
Responsibilities Include:
- Knowledge and confident communication of AEC and other campus services.
- Ability to work Roosevelt Hall hours and Library Drop-In Center hours.
- Participate in (paid) new receptionist training sessions.
- Attend ongoing (paid) training and professional development opportunities to continually improve interpersonal skills and knowledge.
- Comfort with communicating on the phone, including voicemail and call transfers.
- Willingness to learn multiple technology systems including but not limited to: TracCloud, Starfish, G-Suite, Microsoft Office, and more.
- Ability to maintain a customer service mentality at all times.
- Attention to detail and compliance with office policies.
- Responsible for tracking and security of valuable office technology.
Preferred Qualifications:
- Must be an undergraduate student in good academic standing.
- Excellent interpersonal and communication skills.
- Demonstration of initiative and solution-first thinking.
- Strength in time management and responsibility.
- Sensitivity to the needs of diverse student populations.
- Dedication to teamwork.
- Willingness to provide general administrative support as needed.
Compensation:
- Pay rate is $14.00 per hour, with increases for leadership roles.
To Apply: Positions for Fall 2024 have been filled. If you have any questions about future employment, please contact Ceileidh Kung at ckung@uri.edu.