Introduction to leadership dimensions while presenting a big picture understanding of a leadership development program.

Frameworks and quantitative approaches for implementing strategic customer relationship management, customer-based marketing metrics, essential database marketing tools, supplier/customer selection and targeting.

A review of the consumer decision-making process and factors that influence consumers, including ethical issues.

An introduction to marketing from a managerial viewpoint.

Examination of the contemporary social, political, cultural, legal and ethical forces that shape the business environment.

Physical properties of fluids, development of continuity, energy, and momentum concepts using vector methods; application to problems involving viscous and nonviscous fluids including boundary layer flows, flows in closed conduits and around immersed bodies.

Transfer of heat by conduction, convection, and radiation in steady and unsteady states.

Newton’s laws of force systems in equilibrium and their effects on particles, systems of particles, and rigid bodies.

Introduces data analytics processes and various applications of data analytics to accounting.

Development of personnel administration, including problems of recruitment, examination, promotion, and staffing within public service.