The following rules and regulations are designed for your safety, health and comfort as mandated by the State of Rhode Island Health Department, The University of Rhode Island and the Department of Campus Recreation. Any patron disregarding these rules will be asked to leave the Mackal-Tootell Complex and may be subject to loss of facility privileges. The Coordinator of Aquatics, Aquatics Specialist, on-duty Facility Supervisor and/or Lifeguard(s) have sole discretion as to the potential danger and/or inappropriateness of any patron’s actions or attire.

• • All patrons are required to have an active membership, daily pool pass, or be registered for an aquatics program in order to access the Tootell Aquatics Center.
  • All patrons must comply with staff directions. Failure to comply may result in suspension of facility access. 
  • Accessing the pool without a lifeguard on duty is prohibited.
  • Proper swimming attire is required.
  • All swimmers must take a cleansing shower before entering the pool.
  • Persons suffering from a fever, cough, cold, inflammation of the eyes, nasal or ear discharge or any communicable disease are not permitted in the pool.
  • Shoulder length hair must be capped or tied back.
  • Street shoes are not allowed on the pool deck. Flip flops or swim shoes are the only permitted footwear on the pool deck.
  • Strollers are not allowed on the pool deck.
  • Running, boisterous, or rough play in the swimming pools and/or surrounding areas is prohibited.
  • Chewing gum, food, drinks, and glass containers are not allowed on the pool deck or in the pools.
  • Breath-holding exercises are not allowed. No prolonged underwater swimming for time or distance. 
  • Only U.S. Coast Guard approved personal flotation devices (PFD) are allowed in the TAC pools.
  • Animals, including those on leash, are prohibited within the facility. Exception: ADA Service Animals.
  • Any person with an infectious and/or communicable disease is prohibited from utilizing the swimming pools, including persons with open lesions, blisters and/or cuts or rashes.
  • Any person who currently has or has had diarrhea within the prior two weeks is prohibited from using the Tootell Aquatic Center.  
  • Spitting, spouting water or blowing of the nose is not allowed in the pools, gutters or on the deck.
  • All individuals not in control of bodily functions must wear plastic pants or swim diapers designed specifically for pool use. 
  • Diapers are not to be changed on the pool deck. Please utilize the locker room or Family Changing Room.
  • Diving is not permitted in the instructional or lap pools.
  • Pool personnel reserve the right to assign any swimmer(s) to a lane(s) or pool according to space availability.
  • Starting blocks are for approved competitive team use only.
  • No hanging on or swimming over the lane lines.
  • Swimming underneath the teaching platforms is not permitted. 
  • Only Campus Recreation authorized personnel are allowed to provide lessons or coaching at TAC. Any participant observed or assumed to be providing lessons with a patron in the facility, is subject to being removed from the facility and suspension privileges.
  • URI owned floatation/teaching equipment is for the use of URI Campus Recreation programming only.

Diving Boards and Diving Well Policies

• • • Patrons must be able to swim 15 yards unassisted in deep water to use the diving well. 
    • PFDs are not permitted in the diving well.
    • Only one diver at a time is permitted on a diving board. 
    • Dive or jump straight ahead using only one bounce.
    • Divers using the boards are not permitted to wear a flotation device, goggles or masks.
    • The diving board fulcrums are preset and may not be adjusted.

Youth/Minor Swim Policies

• • • Parents and guardians are to observe swim lessons from the balcony area or the observation windows in the south and west hallways. 
    • Parents are not allowed on the pool deck during swim lessons.
    • Inflatables (such as water-wings; Styrofoam bubbles or floats sewn into bathing suits) are not permitted.
    • Children 4 years and under: parent/guardian must be in the water on a one-to-one basis. Children using approved floatation devices must be supervised by an adult within one arms distance from the child. 
    • Children 5 years and under must be accompanied in the water by a parent or guardian.
    • Children 6 years and older must use the locker room appropriate to their gender or use the Family Changing Room with an adult.
    • Children under 7 years of age must be supervised on the deck or in the pool(s) by a parent or guardian who must be suited to swim.
    • Parents/guardians of children under 12 years of age must remain on the pool deck/spectator area while children are swimming.
    • Children under 12 years of age: parent/guardian must remain in the spectator area, 
    • Children under 7 years of age: parent or guardian must be suited to swim and on the pool deck.

Locker Rooms and Restrooms

• • Lockers are available for purchase and rent on a first-come, first-served basis.
  • Lockers must be cleared out by the given clearance date. Day-use lockers must be cleared before closing each day.
  • To avoid any clearance fees ($20) please clean out your locker and return your lock (and towel) to the Rec Welcome Desk. Day use lockers with locks left on them at the end of the night are subject to being cut off by staff and belongings cleared out.
  • Items left in expired locker will be held for 30 days and then disposed of.
  • Campus Recreation is not responsible for content left in expired lockers that are removed and then disposed of after the holding period.
  • Campus Recreation is not responsible for lost, stolen, or damaged items.
  • The water extractor is to be used for swimsuits only.
  • Cell phone photography and video is not permitted in locker rooms.
  • Eating food and drinking from glass/breakable containers is not permitted within locker rooms.
  • Damage to lockers may result in a fine or the patron losing locker or facility access.
  • Out of respect for other members, patrons are expected to keep lockers as odor-free as possible.
  • Individuals with ADA based needs have priority in the use of all ADA bathroom stalls.
  • Children five and under may go into the opposite gender locker room with a responsible adult. All use change rooms which include toilets, showers, and changing tables are available outside the main locker rooms.
  • A gender-neutral shower and restroom are available for use in the Anna Fascitelli Fitness & Wellness Center. Access is granted on a semester basis, and may be requested by submitting this form.  Once submitted, you will be notified via email when your I.D. has been activated.
  • Gender neutral restrooms are available for use in Mackal, Keaney, and Tootell. However, gender neutral showers are not readily available. To request a shower accommodation in Mackal, Keaney, or Tootell; please email campusrec@etal.uri.edu. 

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Aquatic Program General Transfer Policy

• All withdrawals/refunds/transfers will require an administration fee according to the program transaction.
• Refund transactions must take place at the Customer Service Center for all customers that registered in person or online and did not save their credit card.
• Refund transactions can be processed from an administrator’s desk if the patron’s credit card is saved in Fusion.
• A doctor’s note will waive the administration fee.
• A death waives the administration fee.

Aquatic and Safety Program Refund/Withdrawal/Transfer Policies

Refund/Transfer Request Form

Learn-to-Swim Withdrawal/Cancellation/Transfer Policy 

• All withdrawals/refunds/transfers for Learn-to-Swim will accrue a $20 administration fee.
• No administrative fee will be administered for transfers that are instructor driven.
• All withdrawals must be requested prior to the third class.  No refunds will be given after the third class.
• Medical withdrawal refund amount will be based on the remaining number of classes. A doctor’s note must be provided within 2 weeks of the refund request. 
• Double booking penalty – 50% refund with an administration fee charge of ($20) will be given for the dropped class. Refund requests must be made prior to the third class. No refunds will be given after the third class.

Hydro Fitness & Senior Water Exercise Withdrawal/Cancellation/Transfer Policy

• All withdrawals/refunds/transfers for Learn-to-Swim will accrue a $20 administration fee.
• All withdrawals must be requested prior to the third class.  No refunds will be given after the third class.
• Medical withdrawal refund amount will be based on the remaining number of classes. A doctor’s note must be provided within 2 weeks of the refund request.

Lifeguard Training & Review Withdrawal/Cancellation/Transfer Policy

• All withdrawals/refunds/transfers will require an administration fee ($30) per transaction 
• If withdrawn 3 weeks prior to the start of class a full refund will be issued with the charge of an  administration fee ($30).
• If withdrawn within 3 weeks up to the class date a 50% refund will be issued with a charge of an administration fee ($30).
• If the registrant fails the precourse a 50% refund will be issued with a charge of an administration fee ($30). 
• Medical withdrawal refunds will be based on the total number of the remaining classes.  A doctor’s note must be provided within 2 weeks of the refund request. 
• Double booking penalty – If withdrawn within 3 weeks up to the class date a 50% refund will be issued with a charge of an administration fee ($30).  After the start of the class date no refund will be given. 

Birthday/Pool Party Withdrawal/Cancellation/Transfer Policy

• All withdrawals/refunds/transfers will require an administration fee per transaction ($20).
• Cancelation prior to one week of event 80% refund with a charge of an administration fee ($20).
• Cancellation 1 week prior to event 50% refund with a charge of an administration fee ($20).
• Cancellation 4 days or less to the event, no refund will be given. 
• Medical refunds will be paid in full.  A doctor’s note must be provided within 2 weeks of the refund request.

Private Swim Lessons Withdrawal/Cancellation/Transfer Policy

• All withdrawals/refunds/transfers for Private Swim Lessons will accrue a $10 administration fee.
• Medical withdrawal refund amount will be based on the remaining number of classes. A doctor’s note must be provided within 2 weeks of the refund request. 

Hydro Fitness & Senior Water Exercise Withdrawal/Cancellation/Transfer Policy

• All withdrawals/refunds/transfers for Learn-to-Swim will accrue a $20 administration fee.
• All withdrawals must be requested prior to the third class.  No refunds will be given after the third class.
• Medical withdrawal refund amount will be based on the remaining number of classes. A doctor’s note must be provided within 2 weeks of the refund request.

Water Safety Instructor Withdrawal/Cancellation/Transfer Policy

• All withdrawals/refunds/transfers will require an administration fee ($30) per transaction 
• If withdrawn 3 weeks prior to the start of class a full refund will be issued with the charge of an  administration fee ($30).
• If withdrawn within 3 weeks up to the class date a 50% refund will be issued with a charge of an administration fee ($30).
• If the registrant fails the pre-course a 50% refund will be issued with a charge of an administration fee ($30). 
• Medical withdrawal refunds will be based on the total number of the remaining classes.  A doctor’s note must be provided within 2 weeks of the refund request. 
• Double booking penalty – If withdrawn within 3 weeks up to the class date a 50% refund will be issued with a charge of an administration fee ($30).  After the start of the class date no refund will be given. 

Private Swim Lessons

• All withdrawals/refunds/transfers for Private Swim Lessons will accrue a $10 administration fee.
• Medical withdrawal refund amount will be based on the remaining number of classes. A doctor’s note must be provided within 2 weeks of the refund request. 
• Patrons needing to cancel a private lesson will be encouraged to reschedule a make-up during the same semester (1x) to avoid administration fees. Patrons unable to reschedule or looking to reschedule more than one time within a semester will be charged an admin fee ($10).
• If an instructor is unable to teach your lesson, URI Campus Rec will make every effort to notify you in advance.

CPR Pro Rescuer and First Aid Transfer and Cancellation Policy 

• All withdrawals/refunds/transfers for CPR Pro Rescuer and First Aid will accrue a $20 administration fee.
• Medical withdrawal refund request will be approved for the full amount with a doctor’s note being provided within 2 weeks of the refund request.
• Refund and transfer requests made by URI Campus Recreation staff will be approved pending approval from their direct supervisor and course instructor

Refund/Transfer Request Form