Pre-screening hours for new and returning clients are: 
Monday – Friday from 10:00 AM – 3:00 PM

Please note that these appointments are first come, first served and that at busier times waits can exceed an hour.  Please plan accordingly. For more information, see our Getting Started page.

Appointment Hours
Monday – Friday from 8:30 AM – 4:30 PM
Tuesdays and Wednesdays until 6:30 PM when classes are in session.

Our administrative staff is available by phone
Monday – Friday from 8:30 AM – 4:30 PM 
Note: after hours calls are answered by counselors from TELUS Health.