Pre-screening hours for new and returning clients are: 
Monday – Friday
10:00 AM – 3:00 PM
Please note that these appointments are first come, first served and that at busier times waits can exceed an hour.  Please plan accordingly.  For more information, see our Getting Started page

Appointment Hours
Monday – Friday 8:30 AM – 4:30 PM
Tuesdays and Wednesdays until 6:30 PM when classes are in session

Our administrative staff is available by phone
M-F 8:30 AM – 4:30 PM 
note: after hours calls are answered by counselors from Telus Health